MyPrint PaperCut Print Deploy Client

Incident Report for Brown University

Resolved

This incident has been resolved.
Posted Oct 01, 2026 - 17:20 EDT

Investigating

OIT is experiencing a problem with the PaperCut Print Deploy client, which helps customers make new connections to our MyPrint service. We are currently working with our vendor on a solution. As a temporary workaround, customers who do not have printers already installed can go to https://myprint.brown.edu and print via the site's Web Print service.
Posted Oct 01, 2026 - 17:00 EDT
This incident affected: Desktop and Mobile Computing (MyPrint).