All Systems Operational

Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys ? Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
Jira Service Management Jira Service Management Web Operational
GitHub Codespaces Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
Medicat Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Large Network Outage
Resolved - This incident has been resolved.
Jul 10, 11:56 EDT
Investigating - There are a number of network outages at the following locations:
211 Bowen
208 Meeting
91 Brown
98 Cushing
118 Cushing

OIT is aware of the issue, and investigation is ongoing.
Jul 10, 08:29 EDT
OIT Planned Maintenance: Edge Switch Upgrades
Completed - The scheduled maintenance has been completed.
Jul 10, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:00 EDT
Scheduled - On Thursday, July 10, 2025, between 6:00 AM and 8:00 AM, network connectivity (including wired, wireless and VoIP) will be unavailable at the following locations while upgrades are performed:

168 Thayer St.
180 Thayer St.

71 Waterman St.
75 Waterman St.
81 Waterman St.
79 Waterman St.
83 Waterman St.

10 Prospect St.
36 Prospect St.

172 Meeting St.
200 Meeting St.
208 Meeting St.

225 Hope St.

98 Cushing
118 Cushing

91 Brown

450 Brook St.

219 Bowen St.
211 Bowen St.

Andrews building

Central Heat building
Jul 9, 08:15 EDT
Jul 9, 2025
OIT Planned Maintenance: Hibernate Service (Starfish)
Completed - The scheduled maintenance has been completed.
Jul 9, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 06:00 EDT
Scheduled - On Wednesday, July 9, between 6:00 AM and 9:00 AM, Hibernate Service (Starfish) will experience an interruption while maintenance is being performed.
Jul 2, 09:34 EDT
Jul 8, 2025
OIT Planned Maintenance: MyPrint
Completed - The scheduled maintenance has been completed.
Jul 8, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 18:00 EDT
Scheduled - MyPrint service will be upgraded on Tuesday, July 8, from 6:00 PM to 9:00 PM. All MyPrint printing services, including student printing and the shared MyPrint queues, will be unavailable while upgrades are being performed.
Jul 2, 09:29 EDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
OIT Planned Maintenance: Banner Maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 16:00 EDT
Scheduled - Please be advised that planned maintenance for Banner is scheduled for today, Thursday, July 3, 2025, from 4:00 PM to 5:00 PM. During this maintenance window, the following Banner services will be unavailable:

Banner for Administrators
Banner Document Management System (BDMS)
Banner EtranscriptAPI
Banner Self-Service (SSB)
Banner XE (XE)
Jul 3, 12:04 EDT
AppWorx - Batch Shift Canceled
Resolved - This incident has been resolved.
Jul 3, 14:03 EDT
Identified - Due to a server issue impacting our AppWorx scheduling system, we regret to inform you that the batch shifts (jobs and process flows) scheduled for last night, Wednesday, July 2, 2025, did not execute as planned.

The OIT team is actively working to resolve this issue, and we anticipate a full resolution soon.
Jul 3, 01:12 EDT
Coeus Grant Management Login Issues
Resolved - This incident has been resolved.
Jul 3, 13:51 EDT
Investigating - Coeus Grant Management is experiencing login issues. OIT is actively working towards a resolution.
Jun 26, 15:48 EDT
OIT Planned Maintenance: Edge Switch Upgrades
Completed - The scheduled maintenance has been completed.
Jul 3, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:00 EDT
Scheduled - On Thursday, July 3, 2025, between 6:00 AM and 8:00 AM, network connectivity (including wired, wireless and VoIP) will be unavailable at the following locations while upgrades are performed:

47 George St.
25 George St.
67 George St.
90 George St.
59 George St.
60 George St.
106 George St.
102 George St.
128 George St.

20 Benevolent St.

57 Waterman St.
85 Waterman St.

64 College St.

1 Prospect St.
2 Prospect St.
10 Prospect St.
20 Prospect St.
Jul 2, 14:18 EDT
Jul 2, 2025
Intermittent Workday Login Issues
Resolved - This incident has been resolved.
Jul 2, 09:53 EDT
Investigating - We are aware of the current login issues with Workday. OIT is currently investigating this incident.
Jun 24, 10:28 EDT
OIT Planned Maintenance: Edge Switch Upgrades
Completed - The scheduled maintenance has been completed.
Jul 2, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:00 EDT
Scheduled - On Wednesday, July, 2, 2025, between 6:00 AM and 8:00 AM, network connectivity (including wired, wireless and VoIP) will be unavailable at the following locations while upgrades are performed:

11 Benevolent
13 Benevolent
17 Benevolent

13 Brown St.
21 Brown St.
27 Brown St.
29 Brown St.
31 Brown St.

39 Charlesfield
41 Charlesfield

115 George St.
113 George St.

114 Thayer St.
Jul 1, 14:08 EDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

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