All Systems Operational
Administrative and Business Operational
25Live Space Scheduling Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys ? Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting ? Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
LastPass Password Manager Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
Jira Service Management Jira Service Management Web Operational
GitHub Codespaces Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
Medicat Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 26, 2024
Resolved - This incident has been resolved.
Feb 26, 10:45 EST
Investigating - IT Help Requests submitted by email since Sunday morning 2/25 have been delayed. We are investigating the problem. We expect that existing requests will be delivered as soon as the underlying problem is resolved.

If needed, you can submit any critical IT Help needs through our web portal at https://ithelp.brown.edu/new-ticket

Feb 26, 10:29 EST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Resolved - This incident has been resolved.
Feb 22, 15:52 EST
Investigating - There are widely reported problems using cellular carriers across the US since early this morning. Most reports are about AT&T service but there are also some reports of problems with Verizon and T-Mobile. Brown landline phones and Jabber software for Brown phone numbers remain unaffected.
Feb 22, 08:21 EST
Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - This incident has been resolved.
Feb 20, 11:52 EST
Investigating - Logging in to the REDCap research survey service is currently not working. We are investigating the issue.
Feb 20, 11:13 EST
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024
Completed - The scheduled maintenance has been completed.
Feb 14, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 06:00 EST
Scheduled - On Wednesday, February 14, between 6:00 am and 7:00 am, network connectivity (wired, wireless, and VoIP) at 200 Dyer Street will experience a brief interruption while maintenance is performed.
Jan 25, 14:59 EST
Feb 13, 2024
Completed - The scheduled maintenance has been completed.
Feb 13, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 06:00 EST
Scheduled - OIT Storage is upgrading the VAST data platform to apply the latest security patches. During the maintenance work, files22.brown.edu and High-Performance Computing (HPC) services may experience a brief interruption.
Feb 8, 11:58 EST
Feb 12, 2024

No incidents reported.