All Systems Operational

Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Confluence Administration Operational
Confluence Authentication and User Management Operational
Confluence View Content Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Jira Service Management Assets Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
GitHub Codespaces Operational
REDCap Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 15, 2026

Partial Network Outage at Life Sciences Building, 5th floor (185 Meeting St.)
Resolved - All network services are now working as expected.
If you are still experiencing network issues, please contact the OIT Service Center at 401-863-4357.
Oct 15, 13:31 EDT
Update - The faulty hardware has been replaced, and the replacement is in the process of being brought online.
Oct 15, 12:33 EDT
Identified - Portions of the 5th floor of the Sidney E. Frank Hall for Life Sciences are experiencing a network outage due to a hardware failure. OIT is actively working to replace the failed device. We will provide more details as soon as more information becomes available.
Oct 15, 12:08 EDT

Oct 14, 2026

After-the-Fact Service Alert - Resolved: 10 Young Orchard Wireless Networks
Resolved - Wireless networks at 10 Young Orchard experienced a temporary outage on October 14, 2026 from 3:10 pm to 3:48 pm due to a hardware failure. During this time, users may have experienced issues connecting to Brown, Brown-Guest, and Eduroam networks at this location. All wireless services have been restored.
Oct 14, 16:22 EDT

Oct 13, 2026

After-the-Fact Service Alert - Resolved: iLab Unavailable
Resolved - The iLab service experienced an outage during the morning of October 13, 2026, until approximately 10:00 a.m. During this time, users may have experienced issues with software and hardware interlocks. This issue is now resolved.
Oct 13, 10:22 EDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

After-the-Fact Service Alert - Resolved: Network Outage at 200 Dyer
Resolved - 200 Dyer experienced a temporary network outage on Sunday, October 11, 2026 from 7:45 AM to 9:00 AM. During this time, users may have experienced connectivity issues with wired/wireless network. This issue is now resolved.
Oct 11, 09:19 EDT

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

OIT Planned Maintenance: Stronghold Globus Services
Completed - The scheduled maintenance has been completed.
Oct 8, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 13:30 EDT
Scheduled - During this maintenance window, Stronghold users will be unable to access their Stronghold Globus collections and be unable to submit any new transfers. Any ongoing transfers should resume later. SFTP transfers into Stronghold are unaffected.
Oct 8, 13:01 EDT

Oct 7, 2026

OIT Planned Maintenance: Hibernate (Starfish)
Completed - The scheduled maintenance has been completed.
Oct 7, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:30 EDT
Scheduled - On Wednesday, October 7, 2026, between 8:30 AM and 2:30 PM, Hibernate Service (Starfish - https://starfish.brown.edu) will experience a brief interruption while maintenance is being performed.
Oct 6, 14:16 EDT

Oct 6, 2026

VPN Update - Windows Troubleshooting Steps
Resolved - This incident has been resolved.
Oct 6, 12:11 EDT
Monitoring - OIT has updated the security certificates on our VPN service, and some Windows computers may need to connect manually after the update.

If you are having trouble connecting to Brown VPN and see a certificate error, please follow these troubleshooting steps.
Sep 17, 17:07 EDT
OIT Planned Maintenance: Stronghold Globus Services
Completed - The scheduled maintenance has been completed.
Oct 6, 08:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 07:00 EDT
Scheduled - During this maintenance window, Stronghold users will be unable to access their Stronghold Globus collections and be unable to submit any new transfers. Any ongoing transfers should resume later. SFTP transfers into Stronghold are unaffected.
Oct 5, 17:02 EDT
OIT Planned Maintenance: MyAccount
Completed - The scheduled maintenance has been completed.
Oct 6, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 05:00 EDT
Scheduled - On Tuesday, October 6, 2026, between 5:00 AM and 8:00 AM, MyAccount (myaccount.brown.edu) will be unavailable while maintenance is being performed.
Oct 5, 17:18 EDT
OIT Planned Maintenance: Hibernate (Starfish)
Completed - The scheduled maintenance has been completed.
Oct 6, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 06:00 EDT
Scheduled - On Tuesday, October 6, 2026, between 6:00 AM and 8:00 AM, Hibernate Service (Starfish - https://starfish.brown.edu) will experience a brief interruption while maintenance is being performed.
Oct 5, 17:23 EDT
OIT Planned Maintenance: VPN Upgrade
Completed - The scheduled maintenance has been completed.
Oct 6, 00:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 23:00 EDT
Scheduled - VPN Services will be upgraded on Monday, October 5, 2026, from 11:00 PM to 12:30 AM on Tuesday, October 6, as part of regular maintenance. VPN connections may be interrupted during the upgrade.
Oct 5, 17:30 EDT

Oct 5, 2026

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

MyPrint PaperCut Print Deploy Client
Resolved - This incident has been resolved.
Oct 1, 17:20 EDT
Investigating - OIT is experiencing a problem with the PaperCut Print Deploy client, which helps customers make new connections to our MyPrint service. We are currently working with our vendor on a solution. As a temporary workaround, customers who do not have printers already installed can go to https://myprint.brown.edu and print via the site's Web Print service.
Oct 1, 17:00 EDT
Zoom's add-on for calendar integrations
Resolved - This incident has been resolved.
Oct 1, 13:51 EDT
Identified - Zoom's add-on for calendar integrations is currently experiencing a vendor-side issue.

OIT is monitoring this outage.

Zoom status: https://www.zoomstatus.com/incidents/m97ll3p8294p
Oct 1, 10:36 EDT
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