All Systems Operational
Administrative and Business Operational
25Live Space Scheduling Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys ? Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting ? Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
LastPass Password Manager Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
Jira Service Management Jira Service Management Web Operational
GitHub Codespaces Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
Medicat Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Starting Saturday, 2/8/2025 at 6:00 AM, OIT will upgrade the Cognos Analytics Production environment. We anticipate the system will be back up and operational by 4:00 PM on Saturday.

While the upgrade is taking place, Cognos Analytics Production will be unavailable or unstable and you should not log in.

Reports that are running when Cognos Analytics goes offline at 6:00 AM will fail. Reports scheduled to run during the upgrade may fail or not run at all. You should plan to review your scheduled reports and be prepared to rerun them manually after the upgrade.

Cognos users should watch for an email from the Business Intelligence Team after the upgrade.

Thank you,
Office of Information Technology

Posted on Jan 29, 2025 - 09:19 EST
Past Incidents
Feb 7, 2025

No incidents reported today.

Feb 6, 2025
Resolved - This incident has been resolved.
Feb 6, 10:36 EST
Investigating - Oscar interactive jobs are slow to start. OIT is investigating the issue.
Feb 6, 08:44 EST
Resolved - This incident has been resolved.
Feb 6, 10:35 EST
Identified - Airwave Monitoring Platform is offline due to an ongoing change. OIT is working on this issue.
Feb 6, 08:59 EST
Feb 5, 2025
Resolved - This incident has been resolved.
Feb 5, 15:51 EST
Monitoring - Brown's DocuSign service has been unavailable earlier this afternoon and is now running in a degraded condition. DocuSign is reporting that the service is continuing to improve, but the service may be slow for some Brown customers today. For status, please see: https://status.docusign.com/incidents/bc6pwwkz04t0
Feb 5, 15:36 EST
Completed - The scheduled maintenance has been completed.
Feb 5, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 06:00 EST
Scheduled - On Wednesday, February 5, from 6:00 am to 8:00 am, wired and wireless network connectivity may be unavailable at the following locations while network maintenance is performed:

300 Richmond St

Feb 4, 20:21 EST
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Resolved - This incident has been resolved.
Jan 31, 18:05 EST
Investigating - Users cannot submit new jobs or check the status of submitted jobs. OIT is investigating the issue.
Jan 31, 17:29 EST
Jan 30, 2025
Resolved - This incident has been resolved.
Jan 30, 17:01 EST
Investigating - The Brown wireless network is experiencing intermittent connectivity issues. Our teams are aware of the issue and are investigating.
Jan 30, 14:54 EST
Jan 29, 2025
Resolved - This incident has been resolved.
Jan 29, 09:01 EST
Investigating - The Open Ondemand server is experiencing a temporary outage. New Open Ondemand (OOD) jobs cannot be launched. Old jobs are in the ‘undetermined’ status. OIT is investigating this issue
Jan 29, 08:27 EST
Jan 28, 2025
Resolved - FileMaker G experienced a server reboot on January 28, 2025 from 7:09 AM to 7:19 AM and may have affected your ability to use this service during this time. This issue is now resolved.
Jan 28, 09:09 EST
Completed - The scheduled maintenance has been completed.
Jan 28, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 06:30 EST
Scheduled - On Tuesday, January 28, from 6:30 am to 8:00 am, wired and wireless network connectivity may be unavailable at the following locations while network maintenance is performed:

300 Richmond St

Jan 27, 16:42 EST
Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.

Jan 24, 2025
Resolved - This incident has been resolved.
Jan 24, 14:59 EST
Investigating - There is a problem with many Brown FileMaker software installations today. A license file in the application expired overnight and needs to be updated. FileMaker users may be unable to launch the program. OIT is working to update our software files, and will work to fix the software on Brown-managed computers. To get an updated copy of FileMaker, please go to https://softwarecatalog.brown.edu/?search=filemaker
Jan 24, 08:45 EST