Adobe login issues

Incident Report for Brown University

Resolved

This incident has been resolved.

Posted Aug 02, 2024 - 15:40 EDT

Update

Some faculty and staff are experiencing authentication issues to Adobe services on new installations of Adobe software. If you encounter a problem with this, please log in at Adobe.com in a web browser before installing the Adobe desktop application. OIT has a ticket open with the vendor, who will update their software in an upcoming release.

Posted Jul 31, 2024 - 09:52 EDT

Investigating

Some faculty and staff are experiencing authentication issues to Adobe services on new installations of Adobe software. OIT has a ticket open with the vendor.

Posted Jul 22, 2024 - 14:46 EDT

This incident affected: Other (Other).