University Services Access & Duo Setup Delays for New Accounts

Incident Report for Brown University

Resolved

This incident has been resolved.

Posted Sep 30, 2026 - 18:32 EDT

Investigating

We are currently investigating an issue affecting account provisioning for new members of the Brown community. Affected individuals may experience delays in setting up Duo two-factor authentication and accessing university services. Existing account holders are unaffected. OIT is actively working to resolve the issue and will post updates as more information becomes available.

Posted Sep 30, 2026 - 10:54 EDT

This incident affected: Other (Other) and Information Security and Accounts (Duo Two-Step Authentication).