After-the-Fact Service Alert - Resolved: Jira

Incident Report for Brown University

Resolved

On September 24th, 2026, between 8:46 AM to 09:00 AM, Atlassian reported some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues.

Atlassian confirmed the issue has now been resolved and the service is operating normally for all customers.

Posted Sep 24, 2026 - 09:30 EDT

This incident affected: Administrative and Business (Jira Service Management Jira Service Management Web, Jira Service Management Service Portal).