Critical maintenance beginning 5pm: University Telephone Service

Incident Report for Brown University

Resolved

This incident has been resolved.
Posted Oct 27, 2026 - 23:43 EDT

Investigating

Beginning at 5:00 pm, Tuesday, October 27, 2026, OIT will apply some critical maintenance changes to the university telephone service. This may affect campus landline phones and users of the Jabber and Webex softphone applications. This may result in brief disruption but service should recover within a few moments. If you observe any extended outage or need support, please contact the OIT Service Center at 401-863-4357.
Posted Oct 27, 2026 - 14:59 EDT
This incident affected: Network Connectivity and Telecommunications (Jabber, Telephone service (local and long distance)).