Monitoring - A recent Google Chrome update (version 150.x) has introduced a compatibility issue with Cognos Analytics.
Impacted Scenarios in Chrome:
Running Reports—When running a report interactively and using the output toolbar to re-run the report or change format (e.g., clicking "Run" or "Select a format" then PDF, Excel, HTML), an error may occur. You can close the report and re-run it in your desired format or use Firefox as a temporary workaround.
Authoring Reports—Creating or modifying reports will result in an error. Use Firefox as a temporary workaround.
NOTE: Users may experience the same errors in Edge since it also uses the Chromium codebase.
Jul 02, 2026 - 16:32 EDT
Monitoring - Some customers might be seeing banners in Gmail or other Google apps promoting the ability to transfer data to personal accounts if you are 'Graduating Soon'.
These prompts are for informational purposes. In general, no action is required to maintain your account, data access, or current services.
If you are graduating soon, congratulations! The Transfer Content feature can help you migrate your content from the Brown Google environment to a personal Google account, to prepare for your transition to our alumni community.
May 21, 2026 - 12:17 EDT
Update - Users on macOS are prompted for authentication for every MyPrint print job when running macOS 26.4 or later, 15.7.5 or later, 14.8.5 or later. Selecting the option to "Remember this password in my keychain" does not work. Print jobs are successfully submitted when a user re-enters their Brown username and password for each job. OIT's print vendor has acknowledged the issue, and is working with Apple on a resolution in a future Apple security update.
May 19, 2026 - 10:44 EDT
Identified - Users on macOS are prompted for authentication for every MyPrint print job when running macOS 14.8.5 or later, 15.7.5 or later, and 26.4 or later. Selecting the option to "Remember this password in my keychain" does not work. Print jobs are successfully submitted when a user re-enters their Brown username and password for each job.
We will update this alert with further information when it becomes available.
May 19, 2026 - 10:31 EDT
Administrative and Business
Degraded Performance
25Live Space Scheduling
Operational
Applications Manager (AppWorx)
Operational
Banner for Administrators
Operational
Banner Document Management System (BDMS)
Operational
Blackbaud Internet Solutions (Alumni)
Operational
BrownBuys
Operational
Brown Contract Management System (BCM)
Operational
Resolved -
Maintenance has been completed. This incident has been resolved.
Jul 1, 16:42 EDT
Identified -
On Wednesday, July 1st, between 4:00 PM and 4:30 PM, MyAccount (myaccount.brown.edu) may be degraded while maintenance is being performed. If any performance issues occur, please reach us at help@brown.edu
Jul 1, 15:43 EDT
Completed -
The scheduled maintenance has been completed.
Jun 25, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:30 EDT
Scheduled -
The Applications Manager (AppWorx) is scheduled for maintenance tomorrow, Thursday, June 25, from 6:30 to 7:00 a.m. During this time, scheduled process flows, end-user submitted process flows, and ad hoc requests will not be processed.
Please plan accordingly and submit any scheduling adjustments through the AppWorx Request Portal. Otherwise, process flows scheduled during this period will run once maintenance is complete.
Jun 24, 11:08 EDT