Monitoring - Some customers might be seeing banners in Gmail or other Google apps promoting the ability to transfer data to personal accounts if you are 'Graduating Soon'.
These prompts are for informational purposes. In general, no action is required to maintain your account, data access, or current services.
If you are graduating soon, congratulations! The Transfer Content feature can help you migrate your content from the Brown Google environment to a personal Google account, to prepare for your transition to our alumni community.
May 21, 2026 - 12:17 EDT
Update - Users on macOS are prompted for authentication for every MyPrint print job when running macOS 26.4 or later, 15.7.5 or later, 14.8.5 or later. Selecting the option to "Remember this password in my keychain" does not work. Print jobs are successfully submitted when a user re-enters their Brown username and password for each job. OIT's print vendor has acknowledged the issue, and is working with Apple on a resolution in a future Apple security update.
May 19, 2026 - 10:44 EDT
Identified - Users on macOS are prompted for authentication for every MyPrint print job when running macOS 14.8.5 or later, 15.7.5 or later, and 26.4 or later. Selecting the option to "Remember this password in my keychain" does not work. Print jobs are successfully submitted when a user re-enters their Brown username and password for each job.
We will update this alert with further information when it becomes available.
May 19, 2026 - 10:31 EDT
Administrative and Business
Operational
25Live Space Scheduling
Operational
Applications Manager (AppWorx)
Operational
Banner for Administrators
Operational
Banner Document Management System (BDMS)
Operational
Blackbaud Internet Solutions (Alumni)
Operational
BrownBuys
Operational
Brown Contract Management System (BCM)
Operational
Cognos - Analytics & Reporting
Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu
Operational
Events Calendar - events.brown.edu
Operational
FileMaker Database Hosting
Operational
Phenix
Operational
Planon Facilities Management Portal
Operational
Salesforce
Operational
Space Reservations@Brown - Space Scheduling
Operational
Tableau - Analytics and Visualization
Operational
University Ticketing (AudienceView)
Operational
Workday
Operational
Communication and Collaboration
Operational
BrownBlogs
Operational
BrownSites - Department Websites
Operational
Dropbox
Operational
Google Drive
Operational
Google Mail
Operational
Grouper
Operational
Listserv Email Groups
Operational
Lyris Bulk Email
Operational
MyBrown Web Portal
Operational
Office365
Operational
OneDrive/Sharepoint
Operational
Sympa Bulk Email
Operational
Today@Brown - today.brown.edu
Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP)
Operational
Zoom Meetings
Operational
Desktop and Mobile Computing
Operational
MyPrint
Operational
PPrint
Operational
RemoteApp Streaming Applications
Operational
Software Catalog - software.brown.edu
Operational
Software License Managers
Operational
Information Security and Accounts
Operational
Brown Directory - directory.brown.edu
Operational
Duo Core Authentication Service
Operational
Duo Two-Step Authentication
Operational
1Password
Operational
Microsoft Active Directory/Office365 Authentication
Operational
Resolved -
This issue has been resolved. When viewing report output, you can safely re-run reports by clicking the ‘Run’ button.
Jun 15, 18:16 EDT
Identified -
In the report output viewer window, using the ‘Run’ button to re-run a report is currently causing an issue that can lead to a Cognos Analytics outage. OIT is working with IBM to investigate and resolve the issue.
In the meantime, to mitigate the risk of further outages, please run reports only from a content tab object list (i.e., click on the report name or from the Action menu, select ‘Run as’). Do not attempt to re-run a report by clicking the ‘Run’ button when viewing report output.
We will update this message when the issue is resolved.
May 18, 15:14 EDT
Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors.
Description We are experiencing an issue with Gemini beginning on Wednesday, 2026-06-10 03:26 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2026-06-10 08:00 PDT with current details. We apologize to all who are affected by the disruption.
Symptoms Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors.
Completed -
The scheduled maintenance has been completed.
Jun 4, 08:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 07:00 EDT
Scheduled -
Please be advised that planned maintenance for Banner is scheduled for, Thursday, June 4, 2026, from 7:00 AM to 8:00 AM. During this maintenance window, Banner for Administrators services will be unavailable.
Jun 3, 21:55 EDT
Completed -
The scheduled maintenance has been completed.
Jun 3, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 18:00 EDT
Scheduled -
MyPrint service will be undergoing maintenance on Wednesday, June 3, 2026, from 6:00 PM to 9:00 PM. All MyPrint printing services, including student printing, the shared MyPrint queues and Scan to OneDrive, may be unavailable while maintenance is being performed.
Jun 2, 08:29 EDT
Resolved -
Cognos Analytics experienced a temporary outage on Tuesday, June 2, 2026 from 9:15 AM to 9:56 AM. During this time, users may have experienced issues running reports or logging in. This issue is now resolved.
Jun 2, 10:04 EDT