Brown University Status

All Systems Operational

Administrative and Business Operational

25Live Space Scheduling Operational

Applications Manager (AppWorx) Operational

Banner for Administrators Operational

Banner Document Management System (BDMS) Operational

Blackbaud Internet Solutions (Alumni) Operational

BrownBuys Operational

Brown Contract Management System (BCM) Operational

Cognos - Analytics & Reporting Operational

Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational

Events Calendar - events.brown.edu Operational

FileMaker Database Hosting Operational

Phenix Operational

Planon Facilities Management Portal Operational

Salesforce Operational

Space Reservations@Brown - Space Scheduling Operational

Tableau - Analytics and Visualization Operational

University Ticketing (AudienceView) Operational

Workday Operational

Communication and Collaboration Operational

BrownBlogs Operational

BrownSites - Department Websites Operational

Dropbox Operational

Google Drive Operational

Google Mail Operational

Grouper Operational

Listserv Email Groups Operational

Lyris Bulk Email Operational

MyBrown Web Portal Operational

Office365 Operational

OneDrive/Sharepoint Operational

Sympa Bulk Email Operational

Today@Brown - today.brown.edu Operational

Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational

Zoom Meetings Operational

Desktop and Mobile Computing Operational

MyPrint Operational

PPrint Operational

RemoteApp Streaming Applications Operational

Software Catalog - software.brown.edu Operational

Software License Managers Operational

Information Security and Accounts Operational

Brown Directory - directory.brown.edu Operational

Duo Core Authentication Service Operational

Duo Two-Step Authentication Operational

1Password Operational

Microsoft Active Directory/Office365 Authentication Operational

MyAccount - myaccount.brown.edu Operational

Shibboleth Single-Signon Authentication Operational

Duo Admin Panel Operational

Duo Push Delivery Operational

Duo Phone Call Delivery Operational

Duo SMS Message Delivery Operational

Infrastructure Operational

Department File Services - files.brown.edu Operational

Fileway - webfiles.brown.edu Operational

Hosted Virtual Machines (Hyper-V) Operational

Jira Service Management Jira Service Management Web Operational

GitHub Codespaces Operational

Network Connectivity and Telecommunications Operational

Jabber Operational

Telephone service (local and long distance) Operational

Voicemail service Operational

VPN - Virtual Private Network Operational

Wired Network Operational

Wireless network (Brown, Brown-Guest, & Eduroam) Operational

Cellular Carrier Service Operational

Connections on College Hill North of Waterman - Buildings Operational

Connections on College Hill North of Waterman - Outdoor Spaces Operational

Connections on College Hill North of Waterman - Residence Halls Operational

Connections on College Hill South of Waterman - Buildings Operational

Connections on College Hill South of Waterman - Outdoor Spaces Operational

Connections on College Hill South of Waterman - Residence Halls Operational

Connections in Athletics and Facilities Office Operational

Connections in Jewelry District Operational

Research Operational

Coeus Grant Management Operational

Globus File Transfers Operational

Hibernate (Starfish) Operational

iLabs Operational

InfoEd Grant Management Operational

LRS Research File Services - lrs.brown.edu Operational

Oscar High Performance Computing Operational

SSH Gateway Operational

Stronghold Secure Research Environments Operational

VAST - files22.brown.edu Operational

Student Services Operational

Advising Sidekick (ASK) Operational

Banner Self-Service Operational

StarRez Housing Management Operational

Teaching and Learning Operational

Brown Digital Repository (BDR) Operational

Canvas Course Platform Operational

Course Catalog - cab.brown.edu Operational

Course Tools for Instructors and Students - coursetools.brown.edu Operational

Online Course Reserves (Leganto) Operational

Panopto Lecture Capture and Media Library Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 10, 2025

OIT Planned Maintenance: FileMaker F

Completed - The scheduled maintenance has been completed.
Dec 10, 07:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 06:30 EST

Scheduled - On Wednesday, December 10, between 6:30 and 7:00 AM, planned maintenance will be performed on FileMaker F and services will be temporarily unavailable while upgrades are performed.
Dec 3, 10:30 EST

OIT Planned Maintenance: FileMaker I

Completed - The scheduled maintenance has been completed.
Dec 10, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 05:30 EST

Scheduled - On Wednesday, December 10, between 5:30 AM and 6:00 AM, planned maintenance will be performed on FileMaker I and services will be temporarily unavailable while upgrades are performed.
Dec 9, 16:58 EST

Dec 9, 2025

Power Outage Affecting Multiple Buildings

Resolved - This incident has been resolved.
Dec 9, 09:47 EST

Investigating - Rhode Island Energy is experiencing a power outage.

This currently affects the following locations:
1 Davol
110 Elm
70 Ship

Rhode Island Energy reports power is to be expected to be restored around 7:30 AM.
Dec 9, 06:56 EST

OIT Planned Maintenance: Listserv

Completed - The scheduled maintenance has been completed.
Dec 9, 07:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 06:00 EST

Scheduled - The Listserv mailing list service will be unavailable on Tuesday, December 9, between 6:00 am and 7:30 am for scheduled maintenance.
Dec 8, 16:49 EST

Dec 8, 2025

Intermittent WiFi Issues

Resolved - This incident has been resolved.
Dec 8, 16:50 EST

Monitoring - A fix has been implemented and we believe the issue to be resolved.

In the event WiFi issues are ongoing, please contact the Service Center at (401) 863-4357.
Dec 4, 17:41 EST

Update - Wifi has been down since 2:05pm in many spaces on College Hill and the Jewelry District.

OIT has escalated for highest-urgency support with our vendor and are investigating further.
Dec 4, 15:33 EST

Update - We experienced a widespread outage from approximately 1:53 to 1:55 and will continue to investigate intermittent problems.
Dec 4, 14:11 EST

Investigating - OIT is investigating sporadic WiFi connectivity issues affecting multiple areas across College Hill and Jewelry District areas.

We advise the use of a mobile hotspot if available, or connecting to a wired network connection and disabling WiFi on your device where that is available.
Dec 4, 10:07 EST

Monitoring - The solution that was implemented has been effective and services should be restored. OIT will continue to monitor throughout the day.
Dec 3, 14:46 EST

Update - OIT is currently investigating a fix for the ongoing issue and has implemented a potential solution at 2:00PM. Please be aware that you may still be experiencing issues while we're monitoring network connectivity.
Dec 3, 14:31 EST

Investigating - We are currently aware of an ongoing Intermittent Network Issue regarding Brown Networks. OIT is investigating.
Dec 3, 10:33 EST

Listserv Email Groups Degradation

Resolved - This incident has been resolved.
Dec 8, 12:15 EST

Investigating - We are aware of Listserv Email Groups service (listserv.brown.edu) is experiencing some issues possibly impacting confirmation request emails alongside other mail delivery. OIT is investigating.
Dec 5, 17:29 EST

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

Dec 4, 2025

Dec 3, 2025

Dec 2, 2025

No incidents reported.

Dec 1, 2025

Multiple login steps at tickets.brown.edu

Resolved - This incident has been resolved.
Dec 1, 16:31 EST

Investigating - We are aware of an issue where the university ticketing website is prompting for Brown credentials multiple times to log in. If you continue through the login process, you should still be able to purchase tickets.
OIT is investigating the cause.
Nov 13, 15:12 EST

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.