All Systems Operational

Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
Jira Service Management Jira Service Management Web Operational
GitHub Codespaces Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cognos Analytics Banner Real Time Reporting Jan 7, 2026 15:00-17:00 EST

To ensure sufficient system resources for the student grade mode change period, Cognos Analytics Banner real-time reporting will be unavailable on Wednesday, January 7, 2026, from 3:00 pm to 5:00 pm.

Only Cognos Analytics Banner reports that include real-time data will fail during this time. Cognos Analytics will be available during this time, and you will be able to run other reports that do not rely on real-time data.

Please share this message with users in your department who run reports that contain real-time data.

The following packages contain Banner real-time data:

Accounts Receivable
Admission
Banner Security
Course Evaluation (TPAC Teaching Summary is not affected)
Course Proposal
Course Proposal (Departmental)
Event Scheduling (only certain query subjects include ODS data)
Faculty Appointments (course offering data)
Financial Aid
GSIM
GSIM Post 2015
Pre-College and UG Programs
Registration Override Requests
Student
Student (Departmental)
Posted on Dec 19, 2025 - 11:09 EST
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
OIT Planned Maintenance: FileMaker I
Completed - The scheduled maintenance has been completed.
Dec 19, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 05:30 EST
Scheduled - On Friday, December 19, between 5:30 AM and 6:00 AM, planned maintenance will be performed on FileMaker I and services will be temporarily unavailable while upgrades are performed.
Dec 18, 15:54 EST
Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Major outage for files22.brown.edu, Oscar HPC and Globus
Resolved - All services have been restored and are stable.

Additional services may have been degraded or unresponsive during this outage including:
- Academic Coaching
- Advising Sidekick (ASK)
- Computer Science systems
- CourseTools
- Faculty Activity Reporting
- Faculty Hiring
- LibreChat AI Chat
- MyAccount
- MyBrown
- Scan to Ricoh Printers
- Travelsafe
- UFunds

OIT will continue to monitor all affected services. Please report any further problems to OIT.
Dec 11, 09:12 EST
Update - Some Oscar users have had some failed jobs due to this outage. Please resubmit your Oscar job if it appears to have failed between 7 and 8:45 a.m this morning.
Dec 11, 08:54 EST
Monitoring - The root problem has been identified and services are returning to stable.
If you are unable to access files on network drives or folders on files22.brown.edu, you may need to log out and log back in to your computer to refresh your connections.
OIT is continuing to validate all services.
Dec 11, 08:17 EST
Identified - We have identified the issue and are working with the vendor on a resolution.
Dec 11, 07:51 EST
Update - We are currently experiencing an outage affecting use of files22.brown.edu, including Research and Departmental shares.
High performance computing, including Oscar and Globus File Transfers are also experiencing a degradation of service.
Dec 11, 07:40 EST
Update - We are continuing to investigate this issue.
Dec 11, 07:39 EST
Investigating - We are currently experiencing connectivity issues with files22.brown.edu

OIT is investigating this issue.
Dec 11, 07:27 EST
Dec 10, 2025
After-the-Fact Service Alert - Resolved: Emery-Wooley Network Outage
Resolved - Emery-Wooley experienced a temporary network outage on Wednesday, December 10 from 03:30 p.m. to 03:34 p.m. During this time, users may have experienced network connectivity loss. This issue is now resolved.
Dec 10, 15:36 EST
OIT Planned Maintenance: FileMaker F
Completed - The scheduled maintenance has been completed.
Dec 10, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 06:30 EST
Scheduled - On Wednesday, December 10, between 6:30 and 7:00 AM, planned maintenance will be performed on FileMaker F and services will be temporarily unavailable while upgrades are performed.
Dec 3, 10:30 EST
OIT Planned Maintenance: FileMaker I
Completed - The scheduled maintenance has been completed.
Dec 10, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 05:30 EST
Scheduled - On Wednesday, December 10, between 5:30 AM and 6:00 AM, planned maintenance will be performed on FileMaker I and services will be temporarily unavailable while upgrades are performed.
Dec 9, 16:58 EST
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