Listserv Email Groups Degradation
Investigating - We are aware of Listserv Email Groups service (listserv.brown.edu) is experiencing some issues possibly impacting confirmation request emails alongside other mail delivery. OIT is investigating.
Dec 05, 2025 - 17:29 EST
Intermittent WiFi Issues
Monitoring - A fix has been implemented and we believe the issue to be resolved.

In the event WiFi issues are ongoing, please contact the Service Center at (401) 863-4357.
Dec 04, 2025 - 17:41 EST
Update - Wifi has been down since 2:05pm in many spaces on College Hill and the Jewelry District.

OIT has escalated for highest-urgency support with our vendor and are investigating further.
Dec 04, 2025 - 15:33 EST
Update - We experienced a widespread outage from approximately 1:53 to 1:55 and will continue to investigate intermittent problems.
Dec 04, 2025 - 14:11 EST
Investigating - OIT is investigating sporadic WiFi connectivity issues affecting multiple areas across College Hill and Jewelry District areas.

We advise the use of a mobile hotspot if available, or connecting to a wired network connection and disabling WiFi on your device where that is available.
Dec 04, 2025 - 10:07 EST
Monitoring - The solution that was implemented has been effective and services should be restored. OIT will continue to monitor throughout the day.
Dec 03, 2025 - 14:46 EST
Update - OIT is currently investigating a fix for the ongoing issue and has implemented a potential solution at 2:00PM. Please be aware that you may still be experiencing issues while we're monitoring network connectivity.
Dec 03, 2025 - 14:31 EST
Investigating - We are currently aware of an ongoing Intermittent Network Issue regarding Brown Networks. OIT is investigating.
Dec 03, 2025 - 10:33 EST
Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Degraded Performance
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Degraded Performance
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
Jira Service Management Jira Service Management Web Operational
GitHub Codespaces Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

OIT Planned Maintenance: FileMaker F Dec 10, 2025 06:30-07:00 EST

On Wednesday, December 10, between 6:30 and 7:00 AM, planned maintenance will be performed on FileMaker F and services will be temporarily unavailable while upgrades are performed.
Posted on Dec 03, 2025 - 10:30 EST
Dec 7, 2025

No incidents reported today.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

Unresolved incident: Listserv Email Groups Degradation.

Dec 4, 2025

Unresolved incident: Intermittent WiFi Issues.

Dec 3, 2025
Dec 2, 2025

No incidents reported.

Dec 1, 2025
Multiple login steps at tickets.brown.edu
Resolved - This incident has been resolved.
Dec 1, 16:31 EST
Investigating - We are aware of an issue where the university ticketing website is prompting for Brown credentials multiple times to log in. If you continue through the login process, you should still be able to purchase tickets.
OIT is investigating the cause.
Nov 13, 15:12 EST
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
OIT Planned Maintenance: FileMaker F
Completed - The scheduled maintenance has been completed.
Nov 25, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:30 EST
Scheduled - On Tuesday, November 25, between 6:30 and 7:00 AM, planned maintenance will be performed on FileMaker F and services will be temporarily unavailable while upgrades are performed.
Nov 21, 08:52 EST
OIT Planned Maintenance: FileMaker H
Completed - The scheduled maintenance has been completed.
Nov 25, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 06:30 EST
Scheduled - On Tuesday, November 25, between 6:30 and 7:00 AM, planned maintenance will be performed on FileMaker H and services will be temporarily unavailable while upgrades are performed.
Nov 21, 08:53 EST
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage