Brown University Status

OIT Planned Maintenance: Emergency Phones (Blue Phones) Upgrade

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 2026 - 09:00 EDT

Scheduled - On Monday, March 23, 2026 between 9:00 AM and 5:00 PM, the Emergency Phones (Blue Phones) will be upgraded. During these upgrades you may hear an audible sound emitted from the phone at the following locations:

Chapin House
Goddard House
Diman House
Buxton House
Marcy House
Wayland House north
Wayland House south
George St. Gate
Andrews Hall
Archibald House Upper Courtyard
UEL
101 Power St.
George/Brown St. Corner
Simmons Quad
Mar 23, 2026 09:00-17:00 EDT

Administrative and Business Operational

25Live Space Scheduling Operational

Applications Manager (AppWorx) Operational

Banner for Administrators Operational

Banner Document Management System (BDMS) Operational

Blackbaud Internet Solutions (Alumni) Operational

BrownBuys Operational

Brown Contract Management System (BCM) Operational

Cognos - Analytics & Reporting Operational

Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational

Events Calendar - events.brown.edu Operational

FileMaker Database Hosting Operational

Phenix Operational

Planon Facilities Management Portal Operational

Salesforce Operational

Space Reservations@Brown - Space Scheduling Operational

Tableau - Analytics and Visualization Operational

University Ticketing (AudienceView) Operational

Workday Operational

Communication and Collaboration Operational

BrownBlogs Operational

BrownSites - Department Websites Operational

Dropbox Operational

Google Drive Operational

Google Mail Operational

Grouper Operational

Listserv Email Groups Operational

Lyris Bulk Email Operational

MyBrown Web Portal Operational

Office365 Operational

OneDrive/Sharepoint Operational

Sympa Bulk Email Operational

Today@Brown - today.brown.edu Operational

Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational

Zoom Meetings Operational

Desktop and Mobile Computing Operational

MyPrint Operational

PPrint Operational

RemoteApp Streaming Applications Operational

Software Catalog - software.brown.edu Operational

Software License Managers Operational

Information Security and Accounts Operational

Brown Directory - directory.brown.edu Operational

Duo Core Authentication Service Operational

Duo Two-Step Authentication Operational

1Password Operational

Microsoft Active Directory/Office365 Authentication Operational

MyAccount - myaccount.brown.edu Operational

Shibboleth Single-Signon Authentication Operational

Duo Admin Panel Operational

Duo Push Delivery Operational

Duo Phone Call Delivery Operational

Duo SMS Message Delivery Operational

Infrastructure Operational

Department File Services - files.brown.edu Operational

Fileway - webfiles.brown.edu Operational

Hosted Virtual Machines (Hyper-V) Operational

Jira Service Management Jira Service Management Web Operational

GitHub Codespaces Operational

Network Connectivity and Telecommunications Operational

Jabber Operational

Telephone service (local and long distance) Operational

Voicemail service Operational

VPN - Virtual Private Network Operational

Wired Network Operational

Wireless network (Brown, Brown-Guest, & Eduroam) Operational

Cellular Carrier Service Operational

Connections on College Hill North of Waterman - Buildings Operational

Connections on College Hill North of Waterman - Outdoor Spaces Operational

Connections on College Hill North of Waterman - Residence Halls Operational

Connections on College Hill South of Waterman - Buildings Operational

Connections on College Hill South of Waterman - Outdoor Spaces Operational

Connections on College Hill South of Waterman - Residence Halls Operational

Connections in Athletics and Facilities Office Operational

Connections in Jewelry District Operational

Research Operational

Coeus Grant Management Operational

Globus File Transfers Operational

Hibernate (Starfish) Operational

iLabs Operational

InfoEd Grant Management Operational

LRS Research File Services - lrs.brown.edu Operational

Oscar High Performance Computing Operational

SSH Gateway Operational

Stronghold Secure Research Environments Operational

VAST - files22.brown.edu Operational

Student Services Operational

Advising Sidekick (ASK) Operational

Banner Self-Service Operational

StarRez Housing Management Operational

Teaching and Learning Operational

Brown Digital Repository (BDR) Operational

Canvas Course Platform Operational

Course Catalog - cab.brown.edu Operational

Course Tools for Instructors and Students - coursetools.brown.edu Operational

Online Course Reserves (Leganto) Operational

Panopto Lecture Capture and Media Library Operational

Other Under Maintenance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 23, 2026

Unresolved incident: OIT Planned Maintenance: Emergency Phones (Blue Phones) Upgrade.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

After-the-Fact Service Alert - Resolved: Jira

Resolved - Jira experienced a temporary outage on 18, March, 2026 from 7:29 a.m. to 10:03 a.m. During this time, users may have experienced issues in Jira. Users might have experienced automations not triggering for specific actions such as work item creation, updates, and comment additions. This issue is now resolved.
Mar 18, 10:24 EDT

Mar 17, 2026

No incidents reported.

Mar 16, 2026

OIT Planned Maintenance: Hibernate (Starfish)

Completed - The scheduled maintenance has been completed.
Mar 16, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 08:00 EDT

Scheduled - On Monday, March 16, between 8:00 AM and 4:00 PM, Hibernate Service (Starfish - [https://starfish.brown.edu] will be unavailable while maintenance is being performed.
Mar 13, 15:00 EDT

Mar 15, 2026

No incidents reported.

Mar 14, 2026

Workday System Update

Completed - The scheduled maintenance has been completed.
Mar 14, 14:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 16:00 EDT

Scheduled - In preparation for the next update to the Workday system, Workday will be unavailable beginning Friday, March 13, at 4 p.m. Faculty, staff, and students may log back into Workday on Saturday, March 14, at 2 p.m. Please plan accordingly.
Mar 10, 14:38 EDT

Scheduled Maintenance: Banner Upgrade

Completed - The scheduled maintenance has been completed.
Mar 14, 12:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 09:00 EDT

Scheduled - Banner will undergo a scheduled upgrade on Saturday, March 14, 2026, from 9:00 am to noon.
During this maintenance window, Banner Admin and Banner Self-Service will be unavailable.
Mar 13, 09:56 EDT

Mar 13, 2026

Google Workspace Degradation

Resolved - This incident has been resolved.
Mar 13, 11:09 EDT

Investigating - Google is currently investigating reports of an issue affecting Google Docs, Apps Script, Google Slides, Google Drive, and Google Calendar.

If you would like to track the progress of this investigation yourself, additional details are available on the Google Workspace Status Dashboard: [https://www.google.com/appsstatus/dashboard/incidents/KamjizntSiNtRETcBL2Q]
Mar 13, 10:50 EDT

Mar 12, 2026

T2 Iris Hosted Flex Services - Parking Pay Stations Degradation

Resolved - This incident has been resolved.
Mar 12, 14:04 EDT

Investigating - T2 Iris Hosted Flex Services are currently experiencing network and communication issues. This is impacting the pay stations in the Power Street Garage and the Parking Officer devices.

The pay stations are operating in offline mode and are accepting payments. The employee hybrid pay station is not accepting the employee hybrid code, making the machine inoperable. The officer's devices are experiencing a slowdown in service, but are functional.
Mar 12, 10:35 EDT

OIT Planned Maintenance: MyPrint

Completed - The scheduled maintenance has been completed.
Mar 12, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 07:00 EDT

Scheduled - MyPrint service will be undergoing maintenance on Thursday, March 12, 2026, from 7:00 AM to 8:00 AM. All MyPrint printing services, including student printing and the shared MyPrint queues, may be unavailable while maintenance is being performed.
Mar 11, 18:39 EDT

Mar 11, 2026

Banner AdminCommon Outage

Resolved - This incident has been resolved.
Mar 11, 12:34 EDT

Identified - The issue has been identified and a fix is being implemented.
Mar 11, 12:01 EDT

Investigating - Banner AdminCommon is experiencing an outage. OIT is investigating this issue.
Mar 11, 11:26 EDT

Mar 10, 2026

OIT Planned Maintenance: Hibernate (Starfish)

Completed - The scheduled maintenance has been completed.
Mar 10, 10:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 08:30 EDT

Scheduled - On Tuesday, March 10, between 8:30 AM and 10:30 AM, Hibernate Service (Starfish - [https://starfish.brown.edu] will experience a brief interruption while maintenance is being performed.
Mar 9, 10:28 EDT

Mar 9, 2026

Power Outage on College Hill Affecting Multiple Brown Services

Resolved - This incident has been resolved.
Mar 9, 15:32 EDT

Identified - A power outage on College Hill is affecting multiple Brown services, including wired and wireless network in the affected buildings. RI Energy has reported an outage in this area and has posted an ETA of 3:00pm as of the time of this alert.
Mar 9, 13:17 EDT

Planon Outage

Resolved - This incident has been resolved.
Mar 9, 14:37 EDT

Investigating - Planon is experiencing an unexpected outage, and you may receive an error message when attempting to log in. For critical facilities management requests, please contact the Service Response Center at 401-863-7800.
Mar 9, 09:45 EDT

Cognos Degradation

Resolved - This incident has been resolved.
Mar 9, 11:32 EDT

Investigating - Some users may experience issues when attempting to authenticate into Cognos.
Mar 9, 11:02 EDT