Brown University Status

All Systems Operational

Administrative and Business Operational

25Live Space Scheduling Operational

Applications Manager (AppWorx) Operational

Banner for Administrators Operational

Banner Document Management System (BDMS) Operational

Blackbaud Internet Solutions (Alumni) Operational

BrownBuys Operational

Brown Contract Management System (BCM) Operational

Cognos - Analytics & Reporting Operational

Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational

Events Calendar - events.brown.edu Operational

FileMaker Database Hosting Operational

Phenix Operational

Planon Facilities Management Portal Operational

Salesforce Operational

Space Reservations@Brown - Space Scheduling Operational

Tableau - Analytics and Visualization Operational

University Ticketing (AudienceView) Operational

Workday Operational

Communication and Collaboration Operational

BrownBlogs Operational

BrownSites - Department Websites Operational

Dropbox Operational

Google Drive Operational

Google Mail Operational

Grouper Operational

Listserv Email Groups Operational

Lyris Bulk Email Operational

MyBrown Web Portal Operational

Office365 Operational

OneDrive/Sharepoint Operational

Sympa Bulk Email Operational

Today@Brown - today.brown.edu Operational

Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational

Zoom Meetings Operational

Desktop and Mobile Computing Operational

MyPrint Operational

PPrint Operational

RemoteApp Streaming Applications Operational

Software Catalog - software.brown.edu Operational

Software License Managers Operational

Information Security and Accounts Operational

Brown Directory - directory.brown.edu Operational

Duo Core Authentication Service Operational

Duo Two-Step Authentication Operational

1Password Operational

Microsoft Active Directory/Office365 Authentication Operational

MyAccount - myaccount.brown.edu Operational

Shibboleth Single-Signon Authentication Operational

Duo Admin Panel Operational

Duo Push Delivery Operational

Duo Phone Call Delivery Operational

Duo SMS Message Delivery Operational

Infrastructure Operational

Department File Services - files.brown.edu Operational

Fileway - webfiles.brown.edu Operational

Hosted Virtual Machines (Hyper-V) Operational

Jira Service Management Jira Service Management Web Operational

GitHub Codespaces Operational

Network Connectivity and Telecommunications Operational

Jabber Operational

Telephone service (local and long distance) Operational

Voicemail service Operational

VPN - Virtual Private Network Operational

Wired Network Operational

Wireless network (Brown, Brown-Guest, & Eduroam) Operational

Cellular Carrier Service Operational

Connections on College Hill North of Waterman - Buildings Operational

Connections on College Hill North of Waterman - Outdoor Spaces Operational

Connections on College Hill North of Waterman - Residence Halls Operational

Connections on College Hill South of Waterman - Buildings Operational

Connections on College Hill South of Waterman - Outdoor Spaces Operational

Connections on College Hill South of Waterman - Residence Halls Operational

Connections in Athletics and Facilities Office Operational

Connections in Jewelry District Operational

Research Operational

Coeus Grant Management Operational

Globus File Transfers Operational

Hibernate (Starfish) Operational

iLabs Operational

InfoEd Grant Management Operational

LRS Research File Services - lrs.brown.edu Operational

Oscar High Performance Computing Operational

SSH Gateway Operational

Stronghold Secure Research Environments Operational

VAST - files22.brown.edu Operational

Student Services Operational

Advising Sidekick (ASK) Operational

Banner Self-Service Operational

StarRez Housing Management Operational

Teaching and Learning Operational

Brown Digital Repository (BDR) Operational

Canvas Course Platform Operational

Course Catalog - cab.brown.edu Operational

Course Tools for Instructors and Students - coursetools.brown.edu Operational

Online Course Reserves (Leganto) Operational

Panopto Lecture Capture and Media Library Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 8, 2026

Degraded Network Performance: Ladd Observatory

Resolved - This incident has been resolved.
Jan 8, 16:58 EST

Investigating - We’re experiencing issues with network connectivity at Ladd Observatory. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
Jan 8, 13:24 EST

Jan 7, 2026

Cognos Analytics Banner Real Time Reporting

Completed - The scheduled maintenance has been completed.
Jan 7, 17:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 15:00 EST

Scheduled - To ensure sufficient system resources for the student grade mode change period, Cognos Analytics Banner real-time reporting will be unavailable on Wednesday, January 7, 2026, from 3:00 pm to 5:00 pm.

Only Cognos Analytics Banner reports that include real-time data will fail during this time. Cognos Analytics will be available during this time, and you will be able to run other reports that do not rely on real-time data.

Please share this message with users in your department who run reports that contain real-time data.

The following packages contain Banner real-time data:

Accounts Receivable
Admission
Banner Security
Course Evaluation (TPAC Teaching Summary is not affected)
Course Proposal
Course Proposal (Departmental)
Event Scheduling (only certain query subjects include ODS data)
Faculty Appointments (course offering data)
Financial Aid
GSIM
GSIM Post 2015
Pre-College and UG Programs
Registration Override Requests
Student
Student (Departmental)
Dec 19, 11:09 EST

After-the-Fact Service Alert - Resolved: Network Outage at Manning Hall

Resolved - Network at Manning Hall experienced a temporary outage on Wednesday, January 7, 2026, from 8:01 a.m. to 8:33 a.m. During this time, users may have experienced issues with wired and wireless networking. . This issue is now resolved.
Jan 7, 09:14 EST

OIT Planned Maintenance: FileMaker I

Completed - The scheduled maintenance has been completed.
Jan 7, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 05:30 EST

Scheduled - On Wednesday, January 7, between 5:30 AM and 6:00 AM, planned maintenance will be performed on FileMaker I and services will be temporarily unavailable while upgrades are performed.
Jan 6, 16:12 EST

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

Jan 3, 2026

Partial Network Outage - 222 Richmond (Medschool) 2nd floor

Resolved - This incident has been resolved.
Jan 3, 11:17 EST

Investigating - We are currently investigating this issue.
Jan 3, 09:55 EST

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

Google Workspace Storage Errors

Resolved - This incident has been resolved working with our vendor partners. Brown Google accounts should reflect the correct storage limits shortly, if not already. Please report any further issues to the OIT Service Center.
Dec 31, 08:49 EST

Update - OIT is working with our vendors to investigate and correct this issue.
Dec 31, 08:38 EST

Update - We are continuing to investigate this issue.
Dec 31, 07:43 EST

Investigating - Google Workspace (Gmail, Google Calendar, Google Drive and other services) are reporting that we are out of storage. You may have problems editing Drive files, but currently should be able to send and receive email and work with calendar events. OIT is investigating the problem.
Dec 31, 07:25 EST

Dec 30, 2025

No incidents reported.

Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

After-the-Fact Service Alert - Resolved: Listserv

Resolved - The Listserv bulk email service experienced an outage from December 25, 2025 at 8:14 pm through December 26, 2025 at 10:23 am. This issue is now resolved and we are monitoring for any further problems.
Dec 26, 10:57 EST

Dec 25, 2025

No incidents reported.