OIT Planned Maintenance: Oscar High Performance Computing
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 01, 2026 - 10:30 EDT
Scheduled - Due to urgent unscheduled maintenance, we are required to reboot the compute nodes immediately. If you notice your jobs are currently PENDING with the status ReqNodeNotAvail or Reserved for maintenance, please be advised that this is expected during the update window.

What you need to know:

No Action Required: You do not need to restart or resubmit your jobs.

Automatic Resumption: Once the reboots are finished and the maintenance reservation is lifted, your jobs will resume automatically.

We apologize for the lack of advance notice and appreciate your cooperation in keeping our environment secure.
May 1, 2026 10:30 - May 4, 2026 14:00 EDT
Intermittent Science DMZ Host Login Issues
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 23, 2026 - 23:39 EDT
Investigating - We are currently experiencing intermittent login issues with the Science DMZ Host. OIT is investigating this issue.
Apr 23, 2026 - 23:02 EDT
Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
Jira Service Management Jira Service Management Web Operational
GitHub Codespaces Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Under Maintenance
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Under Maintenance
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Degraded Performance
Other Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 3, 2026

No incidents reported today.

May 2, 2026

No incidents reported.

May 1, 2026
Listserv unavailable
Resolved - OIT has applied mitigating changes to Listserv to resolve the issue. Performance has returned to normal.

If you notice further issues with Listserv being inaccessible, please contact the OIT Service Center: help@brown.edu or (401) 863-4357
May 1, 18:15 EDT
Update - The Listserv email list service is degraded. Emails to lists may be delayed and logging in to the Listerv web interface may be degraded or unavailable intermittently.

OIT is investigating.
May 1, 14:44 EDT
Investigating - We are currently experiencing a service disruption with Listserv.

Our team is working to identify the scope and root cause and implement a solution.
May 1, 14:37 EDT
MyAccount unavailable
Resolved - This incident has been resolved.
May 1, 09:26 EDT
Update - We are continuing to investigate this issue.
May 1, 09:05 EDT
Investigating - MyAccount (myaccount.brown.edu) is currently unavailable.

Our team is working to identify the root cause and implement a solution.
May 1, 09:01 EDT
Planned Electrical Outage - 70 Ship Street
Resolved - This incident has been resolved.
May 1, 08:53 EDT
Monitoring - The total duration of the window will be 8:00 AM - 4:00 PM
Apr 30, 09:04 EDT
Apr 30, 2026
Apr 29, 2026

No incidents reported.

Apr 28, 2026
After-the-Fact Service Alert - Resolved: Access to Files22 via Globus
Resolved - Access to Files22 via Globus has been fully restored. The service was degraded from Thursday, April 23, at approximately 10:31 PM through Tuesday, April 28, at 9:37 PM.
Apr 28, 22:22 EDT
Apr 27, 2026
After-the-Fact Service Alert - Resolved: Network outage at 200 Dyer
Resolved - Network connectivity at 200 Dyer experienced a temporary outage on Monday, April 27, 2026 from approximately 10:30 AM to 11:00 AM. During this time, users at 200 Dyer may have experienced connectivity problems. This issue is now resolved.
Apr 27, 16:23 EDT
Service Disruption - Cognos Analytics
Resolved - This incident has been resolved.
Apr 27, 11:46 EDT
Investigating - We are currently experiencing a service disruption with Cognos Analytics. Users are experiencing issues running and creating reports.

Our team is working to identify the root cause and implement a solution.
Apr 27, 11:20 EDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026
OIT Planned Maintenance: Upgrade to Cognos Analytics
Completed - The scheduled maintenance has been completed.
Apr 25, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 06:00 EDT
Scheduled - Starting Saturday, April 25, 2026, at 6:00 AM, OIT will upgrade the Cognos Analytics Production environment. We anticipate the system will be back up and operational by 2:00 PM on Saturday.

While the upgrade is taking place, Cognos Analytics Production will be unavailable or unstable and you should not log in.

Reports that are running when Cognos Analytics goes offline at 6:00 AM will fail. Reports scheduled to run during the upgrade may fail or not run at all. You should plan to review your scheduled reports and be prepared to rerun them manually after the upgrade.

Cognos users should watch for an email from the Business Intelligence Team after the upgrade.

Thank you,
Office of Information Technology
Apr 21, 15:25 EDT
Apr 24, 2026
OIT Emergency Maintenance: Deskpro Help Request System
Resolved - This incident has been resolved. If you are still experiencing issues with DeskPro, please contact the OIT Service Center at 401-863-4357.
Apr 24, 11:01 EDT
Investigating - OIT's Deskpro service is currently going through emergency maintenance. IT ticket services may be unstable for a short period while we work on our systems.
Apr 24, 10:15 EDT
Apr 23, 2026
Intermittent Science DMZ Host Login Issues
Resolved - This incident has been resolved.
Apr 23, 21:58 EDT
Investigating - We are currently experiencing intermittent login issues with the Science DMZ Host. OIT is investigating this issue.
Apr 23, 21:46 EDT
Apr 22, 2026
OIT Planned Maintenance: MyAccount
Completed - The scheduled maintenance has been completed.
Apr 22, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:30 EDT
Scheduled - On Wednesday, April 22, 2026, between 7:30 AM and 8:30 AM, MyAccount (myaccount.brown.edu) will be unavailable while maintenance is being performed.
Apr 14, 09:24 EDT
OIT Planned Maintenance: Network Upgrade (85 Waterman)
Completed - The scheduled maintenance has been completed.
Apr 22, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 07:00 EDT
Scheduled - On Wednesday, April 22, 2026, between 7:00 AM and 8:00 AM, network connectivity at 85 Waterman., including wired, wireless and VoIP may be unavailable while upgrades are performed.
Apr 21, 15:08 EDT
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

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