Brown University Status

All Systems Operational

Administrative and Business Operational

25Live Space Scheduling Operational

Applications Manager (AppWorx) Operational

Banner for Administrators Operational

Banner Document Management System (BDMS) Operational

Blackbaud Internet Solutions (Alumni) Operational

BrownBuys Operational

Brown Contract Management System (BCM) Operational

Cognos - Analytics & Reporting Operational

Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational

Events Calendar - events.brown.edu Operational

FileMaker Database Hosting Operational

Phenix Operational

Planon Facilities Management Portal Operational

Salesforce Operational

Space Reservations@Brown - Space Scheduling Operational

Tableau - Analytics and Visualization Operational

University Ticketing (AudienceView) Operational

Workday Operational

Communication and Collaboration Operational

BrownBlogs Operational

BrownSites - Department Websites Operational

Dropbox Operational

Google Drive Operational

Google Mail Operational

Grouper Operational

Listserv Email Groups Operational

Lyris Bulk Email Operational

MyBrown Web Portal Operational

Office365 Operational

OneDrive/Sharepoint Operational

Sympa Bulk Email Operational

Today@Brown - today.brown.edu Operational

Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational

Zoom Meetings Operational

Desktop and Mobile Computing Operational

MyPrint Operational

PPrint Operational

RemoteApp Streaming Applications Operational

Software Catalog - software.brown.edu Operational

Software License Managers Operational

Information Security and Accounts Operational

Brown Directory - directory.brown.edu Operational

Duo Core Authentication Service Operational

Duo Two-Step Authentication Operational

1Password Operational

Microsoft Active Directory/Office365 Authentication Operational

MyAccount - myaccount.brown.edu Operational

Shibboleth Single-Signon Authentication Operational

Duo Admin Panel Operational

Duo Push Delivery Operational

Duo Phone Call Delivery Operational

Duo SMS Message Delivery Operational

Infrastructure Operational

Department File Services - files.brown.edu Operational

Fileway - webfiles.brown.edu Operational

Hosted Virtual Machines (Hyper-V) Operational

Jira Service Management Jira Service Management Web Operational

GitHub Codespaces Operational

Network Connectivity and Telecommunications Operational

Jabber Operational

Telephone service (local and long distance) Operational

Voicemail service Operational

VPN - Virtual Private Network Operational

Wired Network Operational

Wireless network (Brown, Brown-Guest, & Eduroam) Operational

Cellular Carrier Service Operational

Connections on College Hill North of Waterman - Buildings Operational

Connections on College Hill North of Waterman - Outdoor Spaces Operational

Connections on College Hill North of Waterman - Residence Halls Operational

Connections on College Hill South of Waterman - Buildings Operational

Connections on College Hill South of Waterman - Outdoor Spaces Operational

Connections on College Hill South of Waterman - Residence Halls Operational

Connections in Athletics and Facilities Office Operational

Connections in Jewelry District Operational

Research Operational

Coeus Grant Management Operational

Globus File Transfers Operational

Hibernate (Starfish) Operational

iLabs Operational

InfoEd Grant Management Operational

LRS Research File Services - lrs.brown.edu Operational

Oscar High Performance Computing Operational

SSH Gateway Operational

Stronghold Secure Research Environments Operational

VAST - files22.brown.edu Operational

Student Services Operational

Advising Sidekick (ASK) Operational

Banner Self-Service Operational

StarRez Housing Management Operational

Teaching and Learning Operational

Brown Digital Repository (BDR) Operational

Canvas Course Platform Operational

Course Catalog - cab.brown.edu Operational

Course Tools for Instructors and Students - coursetools.brown.edu Operational

Online Course Reserves (Leganto) Operational

Panopto Lecture Capture and Media Library Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2026

Cognos Degradation

Resolved - This incident has been resolved.
Apr 2, 08:41 EDT

Investigating - Some users may experience issues when attempting to authenticate into Cognos.
Apr 2, 08:25 EDT

OIT Planned Maintenance: Network Upgrade

Completed - The scheduled maintenance has been completed.
Apr 2, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:00 EDT

Scheduled - On Thursday, April 2, 2026, between 6:00 AM and 8:00 AM, network connectivity including wired, wireless and VoIP may be unavailable while upgrades are performed at the following locations:

Champlin: Pembroke Quad
New Pembroke No. 4
Mar 27, 09:27 EDT

Apr 1, 2026

OIT Planned Maintenance: Network Upgrade

Completed - The scheduled maintenance has been completed.
Apr 1, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:00 EDT

Scheduled - On Wednesday, April 1, 2026, between 6:00 AM and 8:00 AM, network connectivity including wired, wireless and VoIP may be unavailable while upgrades are performed at the following locations:

Marcy House: Wriston Quad
Wayland House: Wriston Quad
Mar 27, 09:25 EDT

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

OIT Planned Maintenance: Tableau Server

Completed - The scheduled maintenance has been completed.
Mar 26, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 17:00 EDT

Scheduled - Tableau Server (tableau.brown.edu) will be unavailable, Thursday, March 26, 2026, from 5:00 PM to approximately 9:00 PM for system maintenance.

During this time, users will not be able to log in, connect, or publish to Tableau Server. Additionally, Tableau Server content embedded on Brown websites may be unavailable.
Mar 24, 11:40 EDT

MyApps Service Outage

Resolved - This incident has been resolved.
Mar 26, 13:12 EDT

Identified - OIT is aware of an issue affecting myapps.brown.edu. While we work on a fix, users can continue to access the service via the Microsoft Remote Desktop web client at https://client.wvd.microsoft.com/arm/webclient or the Windows app until this issue is resolved.

For instructions on how to connect to MyApps on Windows, please refer to the OIT help article: https://ithelp.brown.edu/kb/articles/connect-to-myapps-on-windows
Mar 24, 11:03 EDT

Network Outage at Butler Hospital

Resolved - This incident has been resolved.
Mar 26, 09:03 EDT

Investigating - There is a network outage at Butler Hospital, affecting Wired, Wireless, and VoIP networks. OIT is investigating the incident.
Mar 26, 08:25 EDT

Mar 25, 2026

OIT Planned Maintenance: MyAccount

Completed - The scheduled maintenance has been completed.
Mar 25, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:00 EDT

Scheduled - On Wednesday, March 25, 2026, between 6:00 AM and 8:00 AM, MyAccount (myaccount.brown.edu) will be unavailable while maintenance is being performed.
Mar 24, 09:55 EDT

Mar 24, 2026

After-the-Fact Service Alert - Resolved: Qualtrics

Resolved - Qualtrics experienced a temporary outage on March 24, 2026 from 09:50 a.m. to 10:45 a.m. During this time, users were not able to create or view contact lists. This issue is now resolved.
Mar 24, 10:51 EDT

Mar 23, 2026

OIT Planned Maintenance: Emergency Phones (Blue Phones) Upgrade

Completed - The scheduled maintenance has been completed.
Mar 23, 17:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 09:00 EDT

Scheduled - On Monday, March 23, 2026 between 9:00 AM and 5:00 PM, the Emergency Phones (Blue Phones) will be upgraded. During these upgrades you may hear an audible sound emitted from the phone at the following locations:

Chapin House
Goddard House
Diman House
Buxton House
Marcy House
Wayland House north
Wayland House south
George St. Gate
Andrews Hall
Archibald House Upper Courtyard
UEL
101 Power St.
George/Brown St. Corner
Simmons Quad
Mar 20, 16:22 EDT

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.