All Systems Operational

Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
Jira Service Management Jira Service Management Web Operational
GitHub Codespaces Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

OIT Planned Maintenance: Network Upgrades Apr 8, 2026 06:00-08:00 EDT

On Wednesday, April 8, 2026, between 6:00 AM and 8:00 AM, network connectivity (including wired, wireless and VoIP) may be unavailable at the following locations while upgrades are performed:

185 Meeting
64 Waterman
82 Waterman
91 Waterman
121 Waterman
164 Angell
144 Angell
154 Angell
155 Angell
69 Brown
45 Prospect
190 Hope
170 Hope
167 Thayer
201 Thayer
Posted on Apr 07, 2026 - 09:18 EDT

OIT Planned Maintenance: Network Upgrades Apr 9, 2026 06:00-08:00 EDT

On Thursday, April 9, 2026, between 6:00 AM and 8:00 AM, network connectivity (including wired, wireless and VoIP) may be unavailable at the following locations while upgrades are performed:

10 Parklane
26 Ship
339 Eddy
Brownstad
75 Charlesfield
Duncan
200 Dyer
225 Dyer
180 George
357 Benefit
345 Blackstone
211 Bowen
210 Doyle
59 George
94 George
Goddard
208 Meeting
55 Power
154 Power
315 Thayer
75 Waterman
55 Claverick
200 Chestnut
1 Citizens
1 Hoppin
Weld
1 Davol
21 Prospect
Posted on Apr 07, 2026 - 09:23 EDT

Cognos Analytics Banner Real Time Reporting Apr 14, 2026 11:15-13:00 EDT

To ensure sufficient system resources for the student grade mode change period, Cognos Analytics Banner real-time reporting will be unavailable on Tuesday, April 14, 2026, from 11:15 am to 1:00 pm.

Only Cognos Analytics Banner reports that include real-time data will fail during this time. Cognos Analytics will be available during this time, and you will be able to run other reports that do not rely on real-time data.

Please share this message with users in your department who run reports that contain real-time data.

The following packages contain Banner real-time data:

Accounts Receivable
Admission
Banner Security
Course Evaluation (TPAC Teaching Summary is not affected)
Course Proposal
Course Proposal (Departmental)
Event Scheduling (only certain query subjects include ODS data)
Faculty Appointments (course offering data)
Financial Aid
GSIM
GSIM Post 2015
Pre-College and UG Programs
Registration Override Requests
Student
Student (Departmental)
Posted on Apr 07, 2026 - 09:40 EDT

Cognos Analytics Banner Real Time Reporting Apr 15, 2026 11:15-13:00 EDT

To ensure sufficient system resources for the student grade mode change period, Cognos Analytics Banner real-time reporting will be unavailable on Wednesday, April 15, 2026, from 11:15 am to 1:00 pm.

Only Cognos Analytics Banner reports that include real-time data will fail during this time. Cognos Analytics will be available during this time, and you will be able to run other reports that do not rely on real-time data.

Please share this message with users in your department who run reports that contain real-time data.

The following packages contain Banner real-time data:

Accounts Receivable
Admission
Banner Security
Course Evaluation (TPAC Teaching Summary is not affected)
Course Proposal
Course Proposal (Departmental)
Event Scheduling (only certain query subjects include ODS data)
Faculty Appointments (course offering data)
Financial Aid
GSIM
GSIM Post 2015
Pre-College and UG Programs
Registration Override Requests
Student
Student (Departmental)
Posted on Apr 07, 2026 - 09:41 EDT

Cognos Analytics Banner Real Time Reporting Apr 16, 2026 11:15-13:00 EDT

To ensure sufficient system resources for the student grade mode change period, Cognos Analytics Banner real-time reporting will be unavailable on Thursday, April 16, 2026, from 11:15 am to 1:00 pm.

Only Cognos Analytics Banner reports that include real-time data will fail during this time. Cognos Analytics will be available during this time, and you will be able to run other reports that do not rely on real-time data.

Please share this message with users in your department who run reports that contain real-time data.

The following packages contain Banner real-time data:

Accounts Receivable
Admission
Banner Security
Course Evaluation (TPAC Teaching Summary is not affected)
Course Proposal
Course Proposal (Departmental)
Event Scheduling (only certain query subjects include ODS data)
Faculty Appointments (course offering data)
Financial Aid
GSIM
GSIM Post 2015
Pre-College and UG Programs
Registration Override Requests
Student
Student (Departmental)
Posted on Apr 07, 2026 - 09:42 EDT
Apr 7, 2026

No incidents reported today.

Apr 6, 2026
Partial Network Outage: 222 Richmond St., 2nd floor
Resolved - This incident has been resolved.
Apr 6, 16:32 EDT
Identified - We’re experiencing issues with network connectivity on the 2nd floor of the Warren Alpert Medical School at 222 Richmond St. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
Apr 6, 15:52 EDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026
After-the-Fact Service Alert - Resolved: Network Outage at Nicholson House
Resolved - Network (wired, wireless, and VOIP) at Nicholson House experienced a temporary outage on Saturday, April 4, 2026, from 11:00 AM to 11:05 AM. During this time, users may have experienced issues with the network. This issue is now resolved.
Apr 4, 11:45 EDT
Apr 3, 2026

No incidents reported.

Apr 2, 2026
Cognos Degradation
Resolved - This incident has been resolved.
Apr 2, 08:41 EDT
Investigating - Some users may experience issues when attempting to authenticate into Cognos.
Apr 2, 08:25 EDT
OIT Planned Maintenance: Network Upgrade
Completed - The scheduled maintenance has been completed.
Apr 2, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 06:00 EDT
Scheduled - On Thursday, April 2, 2026, between 6:00 AM and 8:00 AM, network connectivity including wired, wireless and VoIP may be unavailable while upgrades are performed at the following locations:

Champlin: Pembroke Quad
New Pembroke No. 4
Mar 27, 09:27 EDT
Apr 1, 2026
OIT Planned Maintenance: Network Upgrade
Completed - The scheduled maintenance has been completed.
Apr 1, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 06:00 EDT
Scheduled - On Wednesday, April 1, 2026, between 6:00 AM and 8:00 AM, network connectivity including wired, wireless and VoIP may be unavailable while upgrades are performed at the following locations:

Marcy House: Wriston Quad
Wayland House: Wriston Quad
Mar 27, 09:25 EDT
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
OIT Planned Maintenance: Tableau Server
Completed - The scheduled maintenance has been completed.
Mar 26, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 17:00 EDT
Scheduled - Tableau Server (tableau.brown.edu) will be unavailable, Thursday, March 26, 2026, from 5:00 PM to approximately 9:00 PM for system maintenance.

During this time, users will not be able to log in, connect, or publish to Tableau Server. Additionally, Tableau Server content embedded on Brown websites may be unavailable.
Mar 24, 11:40 EDT
MyApps Service Outage
Resolved - This incident has been resolved.
Mar 26, 13:12 EDT
Identified - OIT is aware of an issue affecting myapps.brown.edu. While we work on a fix, users can continue to access the service via the Microsoft Remote Desktop web client at https://client.wvd.microsoft.com/arm/webclient or the Windows app until this issue is resolved.

For instructions on how to connect to MyApps on Windows, please refer to the OIT help article: https://ithelp.brown.edu/kb/articles/connect-to-myapps-on-windows
Mar 24, 11:03 EDT
Network Outage at Butler Hospital
Resolved - This incident has been resolved.
Mar 26, 09:03 EDT
Investigating - There is a network outage at Butler Hospital, affecting Wired, Wireless, and VoIP networks. OIT is investigating the incident.
Mar 26, 08:25 EDT
Mar 25, 2026
OIT Planned Maintenance: MyAccount
Completed - The scheduled maintenance has been completed.
Mar 25, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 06:00 EDT
Scheduled - On Wednesday, March 25, 2026, between 6:00 AM and 8:00 AM, MyAccount (myaccount.brown.edu) will be unavailable while maintenance is being performed.
Mar 24, 09:55 EDT
Mar 24, 2026
After-the-Fact Service Alert - Resolved: Qualtrics
Resolved - Qualtrics experienced a temporary outage on March 24, 2026 from 09:50 a.m. to 10:45 a.m. During this time, users were not able to create or view contact lists. This issue is now resolved.
Mar 24, 10:51 EDT
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