All Systems Operational

Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Confluence Administration Operational
Confluence Authentication and User Management Operational
Confluence View Content Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Jira Service Management Assets Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
GitHub Codespaces Operational
REDCap Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cognos Analytics Banner Real Time Reporting Sep 4, 2026 15:15-17:00 EDT

In order to ensure we have enough resources for student registration, Banner real-time reporting from Cognos Analytics will be unavailable 3:15 pm to 5:00 pm Friday, September 4, 2026.

Cognos Analytics will be available, and you will be able to run other reports.

This affects only Registrar’s Office and Financial Aid reports containing user-defined SQL that references the BannerDatabaseREG and BannerDatabaseADMFA data sources. (Near real-time Banner data from Banner ODS that is available via Cognos package metadata is NOT affected.)

Please share this message with users in your department who run reports that contain real-time data.
Posted on Sep 01, 2026 - 10:22 EDT

OIT Planned Maintenance: Mule ESB Servers Sep 8, 2026 07:00-07:30 EDT

The production Mule ESB servers are scheduled for maintenance Tuesday, September 8, from 7:00 AM to 7:30 AM. During this time, scheduled process flows and Mule hosted API requests may not be processed.
Posted on Sep 03, 2026 - 15:32 EDT

Cognos Analytics Banner Real Time Reporting Sep 8, 2026 08:15-10:00 EDT

In order to ensure we have enough resources for student registration, Banner real-time reporting from Cognos Analytics will be unavailable 8:15 am to 10:00 am Tuesday, September 8, 2026.

Cognos Analytics will be available, and you will be able to run other reports.

This affects only Registrar’s Office and Financial Aid reports containing user-defined SQL that references the BannerDatabaseREG and BannerDatabaseADMFA data sources. (Near real-time Banner data from Banner ODS that is available via Cognos package metadata is NOT affected.)

Please share this message with users in your department who run reports that contain real-time data.
Posted on Sep 01, 2026 - 10:24 EDT

Workday System Update Sep 18, 2026 16:00 - Sep 19, 2026 14:00 EDT

Workday will be offline for a system update starting Friday, September 18, at 4:00 p.m. System access will be restored for all faculty, staff, and students on Saturday, September 19, at 2:00 p.m. Please plan accordingly.
Posted on Sep 02, 2026 - 10:46 EDT

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

OIT Planned Maintenance: MyPrint
Completed - The scheduled maintenance has been completed.
Sep 3, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:30 EDT
Scheduled - MyPrint service will be undergoing maintenance tonight, Thursday, September 3, 2026, from 9:30 PM to 11:00 PM.

All MyPrint printing services, including student printing, scanning to OneDrive, and the shared MyPrint queues, may be unavailable while maintenance is being performed.
Sep 3, 14:45 EDT

Sep 2, 2026

OIT Planned Maintenance: Network Upgrades
Completed - The scheduled maintenance has been completed.
Sep 2, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 05:30 EDT
Scheduled - On Wednesday, September 2, 2026 between 5:30 AM and 8:00 AM, maintenance will be performed on network devices in the DMZ.

No service disruptions are expected; however, users may experience intermittent disruptions to services during this window.
Sep 1, 10:40 EDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

OIT Planned Maintenance: Network Upgrades 315 Thayer
Completed - The scheduled maintenance has been completed.
Aug 28, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 07:00 EDT
Scheduled - On Friday, August 28, 2026, between 7:00 AM and 5:00 PM, network connectivity (including wired, wireless and VoIP) will be unavailable at 315 Thayer while maintenance is performed.
Aug 27, 16:35 EDT
OIT Planned Maintenance: Campus Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 05:30 EDT
Scheduled - On Friday, August 28, 2026, between 5:30 AM and 8:00 AM, wireless network connectivity may be unavailable while maintenance is performed.
Aug 27, 17:17 EDT

Aug 27, 2026

OIT Planned Maintenance: Network Upgrades 315 Thayer
Completed - The scheduled maintenance has been completed.
Aug 27, 16:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 07:00 EDT
Scheduled - On Thursday, August 27, 2026, between 7:00 AM and 5:00 PM, network connectivity (including wired, wireless and VoIP) will be unavailable at 315 Thayer while maintenance is performed.
Aug 26, 14:44 EDT

Aug 26, 2026

Smartsheet Service Degradation
Resolved - This incident has been resolved.
Aug 26, 13:20 EDT
Identified - Some sheets in the US Smartsheet instance are failing to load. This is a vendor issue, and OIT will post updates as they become available.
Aug 26, 11:17 EDT

Aug 25, 2026

No incidents reported.

Aug 24, 2026

Cognos Analytics Reporting Issues
Resolved - Banner ODS enrollment unit data is has been refreshed and reports with enrollment unit data are now reliable.
Aug 24, 12:17 EDT
Investigating - There was a problem with the Banner ODS load over the weekend that we are actively investigating.

Banner ODS enrollment unit data is currently not reliable for reports that use the following packages.

Pre-College and UG Programs
Student
Student (Departmental)

The following Team Content folders contain reports for one or more of the above packages.

Athletics
Brown Card Entrance Activity
Enrollment Planning and Analysis
Graduate School
Graduate School Reports for Departments
Graduate Student Events Reports
Institutional Research
MedRandR
Pre-College and Undergraduate Programs Departmental Reports
Pre-College and Undergraduate Programs Reports
Registrar OIT Maintained
Registrar Office Reports for Departments
Registrar Office Student Workers
Registrars Office
The College
The College Class-Year Advising
The College Co-Curriculum

PLEASE NOTE: Cognos Analytics is operational and not "down." Only reports with enrollment units data are affected.
Aug 24, 10:14 EDT

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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