All Systems Operational

Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Confluence Administration Operational
Confluence Authentication and User Management Operational
Confluence View Content Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Jira Service Management Assets Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
GitHub Codespaces Operational
REDCap Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 20, 2026

Brown Contract Management (BCM) - Performance Degradation
Resolved - This incident has been resolved.
Aug 20, 14:31 EDT
Investigating - The Brown Contract Management (BCM) system began experiencing performance issues at approximately 11:40 AM EST today, August 19, 2026.

Technical teams are actively engaged and working to identify the root cause and restore service as quickly as possible.

We will provide additional updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while we work to resolve this issue.
Aug 20, 14:21 EDT
OSCAR Instability
Resolved - This incident has been resolved.
Aug 20, 14:24 EDT
Update - We are continuing to monitor for any further issues.
Aug 18, 13:36 EDT
Monitoring - A fix has been implemented and performance appears to be stable. We are monitoring the results carefully.
Aug 18, 13:36 EDT
Identified - OSCAR is experiencing instability due to chilling problems and some jobs may encounter issues. We are actively working to resolve this now.
Aug 18, 12:45 EDT
Network Outage
Resolved - This incident has been resolved.
Aug 20, 07:43 EDT
Update - We have confirmed wireless network and telephone service for landline and softphone apps (Jabber and Webex) are widely unavailable. Wired network connections are generally functioning. OIT continues to investigate.
Aug 20, 07:16 EDT
Investigating - We’re experiencing issues with network connectivity. A subset of users are impacted and our team is actively working to resolve this. We will provide more details as soon as more information becomes available.
Aug 20, 06:54 EDT

Aug 19, 2026

OIT Planned Maintenance: Network Upgrades
Completed - The scheduled maintenance has been completed.
Aug 19, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 05:00 EDT
Scheduled - On Wednesday, August 19, 2026, between 5:00 AM and 8:00 AM, network connectivity (including wired, wireless and VoIP) may be unavailable at the following locations while upgrades are performed:

11 Benevolent
13 Benevolent
17 Benevolent
21 Brown
27 Brown
29 Brown
31 Brown
39 Charlesfield
41 Charlesfield
113 George
115 George
Aug 18, 16:46 EDT

Aug 18, 2026

Aug 17, 2026

FileMaker Installation Connection Issues
Resolved - This incident has been resolved.
Aug 17, 11:15 EDT
Investigating - The Filemaker application installed within MyApps is not connecting properly with many Filemaker databases. OIT is investigating.
Aug 17, 10:03 EDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Partial Network Outage at 85 Waterman
Resolved - This incident has been resolved.
Aug 15, 09:27 EDT
Investigating - There is a partial network outage at 85 Waterman, affecting Wired, Wireless, and VoIP networks. OIT is investigating the incident.
Aug 15, 07:29 EDT

Aug 14, 2026

OIT Planned Maintenance: Network Upgrades
Completed - The scheduled maintenance has been completed.
Aug 14, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 05:00 EDT
Scheduled - On Friday, August 14, 2026, between 5:00 AM and 8:00 AM, network connectivity (including wired, wireless and VoIP) may be unavailable at the following locations while upgrades are performed:

200 Chestnut St.
225 Dyer St.
350 Eddy St. - SSL
121 South Main St.
155 South Main St.
Aug 12, 14:28 EDT

Aug 13, 2026

OIT Planned Maintenance: Edge Switch Upgrades
Completed - The scheduled maintenance has been completed.
Aug 13, 08:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:00 EDT
Scheduled - On Thursday, August 13, 2026, between 5:00 AM and 8:00 AM, network connectivity (including wired, wireless and VoIP) will be unavailable at the following locations while maintenance is being performed:

211 Bowen
250 Brook
259 Brook
64 College
125 Hope
229 Hope
200 Meeting
206 Meeting
208 Meeting
55 Power
87 Prospect
82 Thayer
90 Thayer
101 Thayer
168 Thayer
180 Thayer
271 Thayer
300 Thayer
75 Waterman
85 Waterman
Aug 12, 15:41 EDT
OIT Planned Maintenance: Network Upgrade (70 Ship)
Completed - The scheduled maintenance has been completed.
Aug 13, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 05:00 EDT
Scheduled - On Thursday, August 13, 2026, between 5:00 AM and 8:00 AM, network connectivity at 70 Ship, including wired, wireless and VoIP may be unavailable while upgrades are performed.
Aug 12, 14:26 EDT

Aug 12, 2026

OIT Planned Maintenance: Network Upgrades
Completed - The scheduled maintenance has been completed.
Aug 12, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 05:00 EDT
Scheduled - On Wednesday, August 12, 2026, between 5:00 AM and 8:00 AM, network connectivity (including wired, wireless and VoIP) may be unavailable at the following locations while upgrades are performed:

144 Angell
154 Angell
155 Angell
164 Angell
355 Brook
68 Brown
69 Brown
79 Brown
001 Euclid
22 Benev
64 College
59 George
60 George
94 George
102 George
128 George
1 Prospect
10 Prospect
20 Prospect
21 Prospect
168 Thayer
180 Thayer
190 Thayer
201 Thayer
71 Waterman
75 Waterman
79 Waterman
83 Waterman
85 Waterman
Aug 11, 15:47 EDT

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Extended Maintenance: MyPrint
Resolved - This incident has been resolved.
Aug 6, 12:53 EDT
Update - OIT’s MyPrint service will be unavailable for a short time after noon, today, Thursday, August 6.

In response to yesterday’s print outage, OIT will conduct a test of the system, so we can ensure service reliability over the weekend and into next week. All printing services will be unavailable for up to 10 minutes, starting at approximately 12:05pm.

We expect most printers to come online correctly after our test. OIT staff will be nearby to quickly reset individual devices that do not come online as expected.

Thank you for your patience and understanding.
Aug 6, 10:13 EDT
Update - Most devices have been returned to service. We are aware of approximately 20 devices that will need to be manually updated by OIT this morning.
Please contact the OIT Service Center if your printer is not working.
Aug 5, 09:04 EDT
Monitoring - This morning's updates to the printing service are taking longer than expected, and as a result, MyPrint may be partly unstable for the moment. OIT is monitoring the situation as the updates complete.
Aug 5, 08:20 EDT
OIT Planned Maintenance: MyPrint
Completed - The scheduled maintenance has been completed.
Aug 6, 12:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 12:00 EDT
Scheduled - OIT’s MyPrint service will be unavailable for a short time after noon, today, Thursday, August 6.

In response to yesterday’s print outage, OIT will conduct a test of the system, so we can ensure service reliability over the weekend and into next week. All printing services will be unavailable for up to 10 minutes, starting at approximately 12:05pm.

We expect most printers to come online correctly after our test. OIT staff will be nearby to quickly reset individual devices that do not come online as expected.

Thank you for your patience and understanding.
Aug 6, 08:32 EDT
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