Monitoring - We believe we have solved this issue, and continue to monitor the situation
Aug 13, 2025 - 23:10 EDT
Aug 13, 2025 - 23:10 EDT
Investigating - Oscar and supporting services are in an unstable state. OIT is investigating, and working to remedy the issue.
Aug 13, 2025 - 22:57 EDT
Aug 13, 2025 - 22:57 EDT
Administrative and Business
Operational
25Live Space Scheduling
Operational
Applications Manager (AppWorx)
Operational
Banner for Administrators
Operational
Banner Document Management System (BDMS)
Operational
Blackbaud Internet Solutions (Alumni)
Operational
BrownBuys
?
Operational
Brown Contract Management System (BCM)
Operational
Cognos - Analytics & Reporting
Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu
Operational
Events Calendar - events.brown.edu
Operational
FileMaker Database Hosting
Operational
Phenix
Operational
Planon Facilities Management Portal
Operational
Salesforce
Operational
Space Reservations@Brown - Space Scheduling
Operational
Tableau - Analytics and Visualization
Operational
University Ticketing (AudienceView)
Operational
Workday
Operational
Communication and Collaboration
Operational
BrownBlogs
Operational
BrownSites - Department Websites
Operational
Dropbox
Operational
Google Drive
Operational
Google Mail
Operational
Grouper
Operational
Listserv Email Groups
Operational
Lyris Bulk Email
Operational
MyBrown Web Portal
Operational
Office365
Operational
OneDrive/Sharepoint
Operational
Sympa Bulk Email
Operational
Today@Brown - today.brown.edu
Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP)
Operational
Zoom Meetings
Operational
Desktop and Mobile Computing
Operational
MyPrint
Operational
PPrint
Operational
RemoteApp Streaming Applications
Operational
Software Catalog - software.brown.edu
Operational
Software License Managers
Operational
Information Security and Accounts
Operational
Brown Directory - directory.brown.edu
Operational
Duo Core Authentication Service
Operational
Duo Two-Step Authentication
Operational
1Password
Operational
Microsoft Active Directory/Office365 Authentication
Operational
MyAccount - myaccount.brown.edu
Operational
Shibboleth Single-Signon Authentication
Operational
Duo Admin Panel
Operational
Duo Push Delivery
Operational
Duo Phone Call Delivery
Operational
Duo SMS Message Delivery
Operational
Infrastructure
Operational
Department File Services - files.brown.edu
Operational
Fileway - webfiles.brown.edu
Operational
Hosted Virtual Machines (Hyper-V)
Operational
Jira Service Management Jira Service Management Web
Operational
GitHub Codespaces
Operational
Network Connectivity and Telecommunications
Operational
Jabber
Operational
Telephone service (local and long distance)
Operational
Voicemail service
Operational
VPN - Virtual Private Network
Operational
Wired Network
Operational
Wireless network (Brown, Brown-Guest, & Eduroam)
Operational
Cellular Carrier Service
Operational
Connections on College Hill North of Waterman - Buildings
Operational
Connections on College Hill North of Waterman - Outdoor Spaces
Operational
Connections on College Hill North of Waterman - Residence Halls
Operational
Connections on College Hill South of Waterman - Buildings
Operational
Connections on College Hill South of Waterman - Outdoor Spaces
Operational
Connections on College Hill South of Waterman - Residence Halls
Operational
Connections in Athletics and Facilities Office
Operational
Connections in Jewelry District
Operational
Research
Degraded Performance
Coeus Grant Management
Operational
Globus File Transfers
Operational
Hibernate (Starfish)
Operational
iLabs
Operational
InfoEd Grant Management
Operational
LRS Research File Services - lrs.brown.edu
Operational
Oscar High Performance Computing
Degraded Performance
SSH Gateway
Operational
Stronghold Secure Research Environments
Operational
VAST - files22.brown.edu
Operational
Student Services
Operational
Advising Sidekick (ASK)
Operational
Banner Self-Service
Operational
Medicat
Operational
StarRez Housing Management
Operational
Teaching and Learning
Operational
Brown Digital Repository (BDR)
Operational
Canvas Course Platform
Operational
Course Catalog - cab.brown.edu
Operational
Course Tools for Instructors and Students - coursetools.brown.edu
Operational
Online Course Reserves (Leganto)
Operational
Panopto Lecture Capture and Media Library
Operational
Other
Operational
Other
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
OIT Planned Maintenance: Phenix Server Upgrade Aug 27, 2025 16:30-22:00 EDT
Please note that Alumni & Friends online resources will be unavailable Wednesday, August 27, from 4:30 PM to 10:00 PM Eastern for a system-wide update.
During this period the following features will be inaccessible:
- Phenix
- Alumni Directory
- Event Registrations
- Library eResources
- My Giving
- Online donation page
- Profile
Posted on Aug 26, 2025 - 10:18 EDT
During this period the following features will be inaccessible:
- Phenix
- Alumni Directory
- Event Registrations
- Library eResources
- My Giving
- Online donation page
- Profile
Posted on Aug 26, 2025 - 10:18 EDT
Cognos Analytics Banner Real Time Reporting Aug 29, 2025 15:15-17:00 EDT
In order to ensure we have enough resources for Student Registration, Cognos Analytics Banner real-time reporting will be unavailable Friday, August 29, from 3:15 pm to 5:00 pm.
Only Cognos Analytics Banner reports that include real-time data will fail during this time. Cognos Analytics will be available during this time, and you will be able to run other reports that do not rely on real-time data.
Please share this message with users in your department who run reports that contain real-time data.
The following packages contain Banner real-time data:
Accounts Receivable
Admission
Course Evaluation
Course Proposal
Course Proposal (Departmental)
Financial Aid
GSIM
GSIM Post 2015
Pre-College and UG Programs
Registration Override Requests
Student
Student (Departmental)
Posted on Aug 22, 2025 - 09:34 EDT
Only Cognos Analytics Banner reports that include real-time data will fail during this time. Cognos Analytics will be available during this time, and you will be able to run other reports that do not rely on real-time data.
Please share this message with users in your department who run reports that contain real-time data.
The following packages contain Banner real-time data:
Accounts Receivable
Admission
Course Evaluation
Course Proposal
Course Proposal (Departmental)
Financial Aid
GSIM
GSIM Post 2015
Pre-College and UG Programs
Registration Override Requests
Student
Student (Departmental)
Posted on Aug 22, 2025 - 09:34 EDT
Cognos Analytics Banner Real Time Reporting Sep 2, 2025 08:15-10:00 EDT
In order to ensure we have enough resources for Student Registration, Cognos Analytics Banner real-time reporting will be unavailable Tuesday, September 2, from 8:15 am to 10:00 am.
Only Cognos Analytics Banner reports that include real-time data will fail during this time. Cognos Analytics will be available during this time, and you will be able to run other reports that do not rely on real-time data.
Please share this message with users in your department who run reports that contain real-time data.
The following packages contain Banner real-time data:
Accounts Receivable
Admission
Course Evaluation
Course Proposal
Course Proposal (Departmental)
Financial Aid
GSIM
GSIM Post 2015
Pre-College and UG Programs
Registration Override Requests
Student
Student (Departmental)
Posted on Aug 22, 2025 - 09:35 EDT
Only Cognos Analytics Banner reports that include real-time data will fail during this time. Cognos Analytics will be available during this time, and you will be able to run other reports that do not rely on real-time data.
Please share this message with users in your department who run reports that contain real-time data.
The following packages contain Banner real-time data:
Accounts Receivable
Admission
Course Evaluation
Course Proposal
Course Proposal (Departmental)
Financial Aid
GSIM
GSIM Post 2015
Pre-College and UG Programs
Registration Override Requests
Student
Student (Departmental)
Posted on Aug 22, 2025 - 09:35 EDT