All Systems Operational

Administrative and Business Operational
25Live Space Scheduling Operational
Applications Manager (AppWorx) Operational
Banner for Administrators Operational
Banner Document Management System (BDMS) Operational
Blackbaud Internet Solutions (Alumni) Operational
BrownBuys Operational
Brown Contract Management System (BCM) Operational
Cognos - Analytics & Reporting Operational
Confluence Administration Operational
Confluence Authentication and User Management Operational
Confluence View Content Operational
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu Operational
Events Calendar - events.brown.edu Operational
FileMaker Database Hosting Operational
Jira Service Management Assets Operational
Jira Service Management Authentication and User Management Operational
Jira Service Management Jira Service Management Web Operational
Jira Service Management Service Portal Operational
Phenix Operational
Planon Facilities Management Portal Operational
Salesforce Operational
Space Reservations@Brown - Space Scheduling Operational
Tableau - Analytics and Visualization Operational
University Ticketing (AudienceView) Operational
Workday Operational
Communication and Collaboration Operational
BrownBlogs Operational
BrownSites - Department Websites Operational
Dropbox Operational
Google Drive Operational
Google Mail Operational
Grouper Operational
Listserv Email Groups Operational
Lyris Bulk Email Operational
MyBrown Web Portal Operational
Office365 Operational
OneDrive/Sharepoint Operational
Sympa Bulk Email Operational
Today@Brown - today.brown.edu Operational
Web Hosting (Plesk, Drupal, Webpub & LAMP) Operational
Zoom Meetings Operational
Desktop and Mobile Computing Operational
MyPrint Operational
PPrint Operational
RemoteApp Streaming Applications Operational
Software Catalog - software.brown.edu Operational
Software License Managers Operational
Information Security and Accounts Operational
Brown Directory - directory.brown.edu Operational
Duo Core Authentication Service Operational
Duo Two-Step Authentication Operational
1Password Operational
Microsoft Active Directory/Office365 Authentication Operational
MyAccount - myaccount.brown.edu Operational
Shibboleth Single-Signon Authentication Operational
Duo Admin Panel Operational
Duo Push Delivery Operational
Duo Phone Call Delivery Operational
Duo SMS Message Delivery Operational
Infrastructure Operational
Department File Services - files.brown.edu Operational
Fileway - webfiles.brown.edu Operational
Hosted Virtual Machines (Hyper-V) Operational
GitHub Codespaces Operational
REDCap Operational
Network Connectivity and Telecommunications Operational
Jabber Operational
Telephone service (local and long distance) Operational
Voicemail service Operational
VPN - Virtual Private Network Operational
Wired Network Operational
Wireless network (Brown, Brown-Guest, & Eduroam) Operational
Cellular Carrier Service Operational
Connections on College Hill North of Waterman - Buildings Operational
Connections on College Hill North of Waterman - Outdoor Spaces Operational
Connections on College Hill North of Waterman - Residence Halls Operational
Connections on College Hill South of Waterman - Buildings Operational
Connections on College Hill South of Waterman - Outdoor Spaces Operational
Connections on College Hill South of Waterman - Residence Halls Operational
Connections in Athletics and Facilities Office Operational
Connections in Jewelry District Operational
Research Operational
Coeus Grant Management Operational
Globus File Transfers Operational
Hibernate (Starfish) Operational
iLabs Operational
InfoEd Grant Management Operational
LRS Research File Services - lrs.brown.edu Operational
Oscar High Performance Computing Operational
SSH Gateway Operational
Stronghold Secure Research Environments Operational
VAST - files22.brown.edu Operational
Student Services Operational
Advising Sidekick (ASK) Operational
Banner Self-Service Operational
StarRez Housing Management Operational
Teaching and Learning Operational
Brown Digital Repository (BDR) Operational
Canvas Course Platform Operational
Course Catalog - cab.brown.edu Operational
Course Tools for Instructors and Students - coursetools.brown.edu Operational
Online Course Reserves (Leganto) Operational
Panopto Lecture Capture and Media Library Operational
Other Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned Maintenance: 25Live Aug 2, 2026 13:00-21:00 EDT

On Sunday, August 2, 2026, between 1:00 PM and 9:00 PM, planned maintenance is scheduled for 25Live.
Posted on Jul 14, 2026 - 11:22 EDT
Jul 23, 2026

No incidents reported today.

Jul 22, 2026
Intermittent login issues to Self Service Banner and Courses @ Brown (CAB)
Resolved - We believe this issue has been resolved.
If you are still experiencing difficulty with logging in to Self Service Banner or Courses @ Brown, please clear your browser's cookies and cache, or reach out to the OIT Service Center for assistance.
Jul 22, 19:09 EDT
Identified - Some users logging into selfservice.brown.edu and cab.brown.edu may encounter a 403 error message and be unable to proceed. OIT is aware of the issue and is working on addressing it.
As a workaround, please try again using an incognito/private browsing window, or a different browser.
Jul 22, 15:44 EDT
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026
OIT Planned Maintenance: MyAccount
Completed - The scheduled maintenance has been completed.
Jul 18, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 EDT
Scheduled - On Saturday, July 18, 2026, between 6:00 AM and 10:30 AM, MyAccount (myaccount.brown.edu) will be unavailable while maintenance is being performed.
Jul 17, 09:59 EDT
Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Cognos Analytics degradation
Resolved - Google published an update to Chrome (150.0.7871.125) that resolves the issue.

Steps to update the Chrome browser:

1. Open Chrome.
2. Click the three vertical dots in the upper-right corner of the browser.
3. Select 'Help', and then click 'About Google Chrome'.
(Alternatively, if a pending update is available, you may see an "Update" button next to the three-dot menu).
4. Chrome will automatically check for updates. If one is available, it will download and install in the background.
5. When prompted, restart your browser to complete the update.
Jul 15, 13:37 EDT
Monitoring - A recent Google Chrome update (version 150.x) has introduced a compatibility issue with Cognos Analytics.

Impacted Scenarios in Chrome:

Running Reports—When running a report interactively and using the output toolbar to re-run the report or change format (e.g., clicking "Run" or "Select a format" then PDF, Excel, HTML), an error may occur. You can close the report and re-run it in your desired format or use Firefox as a temporary workaround.

Authoring Reports—Creating or modifying reports will result in an error. Use Firefox as a temporary workaround.

NOTE: Users may experience the same errors in Edge since it also uses the Chromium codebase.
Jul 2, 16:32 EDT
Jul 14, 2026
OIT Planned Maintenance: Cognos Analytics/Banner ODS
Completed - The scheduled maintenance has been completed.
Jul 14, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:30 EDT
Scheduled - Starting Tuesday, July 14, 2026, at 6:30 AM, OIT will upgrade the Cognos Analytics Production environment. We anticipate the system will be back up and operational by 7:30 AM on Tuesday.

While the upgrade is taking place, Cognos Analytics Production will be unavailable or unstable and you should not log in. Reports that are running when Cognos Analytics goes offline at 6:30 AM will fail.

Reports scheduled to run during the upgrade may fail or not run at all. You should plan to review your scheduled reports and be prepared to rerun them manually after the upgrade.

Cognos users should watch for an email from the Business Intelligence Team after the upgrade.

Thank you, Office of Information Technology
Jul 13, 15:52 EDT
Jul 13, 2026
OIT Planned Maintenance: Mulesoft
Completed - The scheduled maintenance has been completed.
Jul 13, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 EDT
Scheduled - The production Mulesoft servers are scheduled for maintenance Monday, July 13, 2026, from 10:00 PM to 11:00 PM. During this time, scheduled process flows and Mule hosted API requests will not be processed.
Jul 13, 09:24 EDT
After-the-Fact Service Alert - Resolved: Network Outage
Resolved - OSHEAN performed maintenance on multiple NCS routers on Friday, July 10, 2026, from 7:00 PM to 10:00 PM. During this time, users may have experienced brief outages affecting ANMA and several off-campus VPN sites. This issue is now resolved.
Jul 13, 09:42 EDT
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

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